Job Description

Company Description

At Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge \xe2\x80\x93 big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 25 countries, and a forwarding network spanning 150 countries.

As a Centre of Excellence in Penang, we take pride in providing shared services that Toll\xe2\x80\x99s entire network depends on daily. As our CoE grows, we enjoy more opportunities to take on exciting and diverse challenges to progress even further, always supported to learn, develop, and expand our knowledge. In a fast-paced environment, we are energised by our culture, which is caring, inclusive and welcoming. United in our purpose, we collaborate well as a team, continuously improving how we deliver for our internal and external customers. We appreciate the safety, security, and stability that our work brings and feel valued knowing that as our business grows, we all grow together.



The role:

We are looking for an experienced Claims and Insurance Coordinator to join our Centre of Excellence (CoE), in Penang, Malaysia.

As a, claims and Insurance Coordinator, you will:

• Claims management: Drive profitability outcomes for the GL business in claims management by mitigating risk of claims and determining the strategies, responsible to plan own workload and work within a high functioning team to coordinate with internal/external parties to ensure the effective processing of GL claims and insurance administration on daily basis, oversee claims administration to register and report all claims for Liaising with legal counsel and insurers to strategize and suggest claim response options.
• Insurance administration: Assisting Toll Group Insurance in the implementation of their strategies and initiatives, as required e.g., collection and review of annual renewal data for insurance programs and collection of underwriting information for local Asia based insurances.
• Support to Senior Insurance Manager: Provide administrative support to the Senior Insurance Manager Asia regarding insurance queries for Asia Divisions.
• Legal agreements: Ensure all local policies for are reviewed and processed for renewal prior to expiry. Lodging and administering insurer agreements for legal review and approval. Administration of contracts through to execution, identifying the authorized signatory/director(s) to sign per jurisdiction in line with the DOA signing authorities.

Process Improvement and Efficiency: Assist/ guide business in carrying out the process flow in an efficient and effective manner. Initiate own efforts to quickly overcome problems to meet urgent requirements, deadlines, and special requests. These may involve business unit stakeholders, other group functions and escalations with GL and Toll senior management structure. * Ensure that all work is done efficiently and to the highest possible standard.

Qualifications

To be successful in this role, you will need:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate in preferred fields of education include Law, Business Administration, Insurance, Logistics, and Supply Chain.
• Must have at least 1-2 years\' experience in related field is required for this position.
• The candidate should be proactive in addressing problems, meeting urgent requirements, adhering to deadlines, and handling special requests by engaging with relevant stakeholders and escalating issues to senior management when necessary. Additionally, strong computer skills and attention to detail are essential attributes for this role.
• This job requires the ability to multitask efficiently, managing multiple tasks and responsibilities simultaneously while maintaining a high level of performance and meeting deadlines.
• Candidate must have the capability to communicate independently with insurance parties, handling all interactions confidently and effectively.
• The ideal candidate should possess a strong and adaptable personality, demonstrating qualities such as good communication skills, teamwork, problem-solving abilities, self-motivation, and a positive attitude.

Additional Information

With a bold vision and innovative drive, join our 20,000 colleagues as we lead industry change and transform how customers best meet their global supply chain needs in a meaningful and sustainable way. Join us and take pride in building relationships that matter, because being connected is at the centre of what makes Toll great \xe2\x80\x93 it\xe2\x80\x99s what makes our possibilities endless.

Toll embraces and celebrates a variety of cultures. We continue to build a business that reflects the values of equality, built on the knowledge and understanding that everyone is welcome including the First Nations Peoples and those of all ages, genders and abilities.

If this sounds like the opportunity you are looking for, apply now or for more information contact Raga.Vellayan@tollgroup.com.

To find out more about us visit www.tollgroup.com/careers

You must be entitled to work in (Bayan Lepas, Penang) and be prepared to undertake pre-employment checks including a criminal history check and medical.

Toll Group