Job Description

About Toll GroupAt Toll, we do more than just logistics - we move the businesses that move the world. Our 16,000 team members can help solve any logistics, transport, or supply chain challenge \xe2\x80\x93 big or small. We have been supporting our customers for more than 130 years. Today, we support more than 20,000 customers worldwide with 500 sites in 27 markets, and a forwarding network spanning 150 countries. We are proudly part of Japan Post \xe2\x80\x94The opportunityEnsure standard requirements and information given by business on new contract review matter is verified and up to the defined standard. Send back for correction and coach the business on how to complete the tasks necessary.Allocating legal/contract matters to GF legal & managing LCR approvals including escalations to GF and other Toll senior management as per the GF Delegations of Authority (DOA) MatrixAdministration of contracts through to execution, identifying the authorised signatory/director(s) to sign per jurisdiction in line with the DOA signing authoritiesInitiate own efforts to quickly overcome problems to meet urgent requirements, deadlines, and special requests. These may involve business unit stakeholders, other group functions and escalations with GF and Toll senior management structure..Responsible to plan own workload and work within a high functioning team to coordinate with internal/external parties to ensure the effective processing of GF claims and contracts on daily basis.Manage Toll Group\xe2\x80\x99s loss/damage claims globally.What you\xe2\x80\x99ll need to succeedMinimum with Diploma in any related field or equivalent.Need to have experience in international freight forwarding and/ or claims management experience.Excellent communication and interpersonal skills.Meticulous and able to work under tight deadline.Advanced proficiency in use of MS Word, Excel and PowerPoint, Visio (preferred).Read, write and speak English & Mandarin fluently.What moves you?At Toll, you can help play a vital role in delivering what matters. From food, fuel, medicine and rescue services, we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach, our 16,000+ people bring a passion for progress. We collaborate in friendly, caring teams, supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training, alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you, our customers, and our world further.Are you excited about this role but are concerned you don\xe2\x80\x99t meet all the requirements? If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll, we value a diverse, inclusive and authentic workplace, so if you\xe2\x80\x99re interested in this role but your past experience doesn\xe2\x80\x99t align perfectly then please talk to us \xe2\x80\x93 you may be just the right candidate for this or other roles we have coming up.At Toll everyone is welcome including those of all ages, ethnicities, genders and abilities.To find out more about us visit www.careers.tollgroup.comYou must be entitled to work in Malaysia and be prepared to undertake pre-employment checks including a criminal history check and medical.

Toll Group