Job Description

Primary Details Time Type: Full time Worker Type: Employee This role is responsible for accomplishing various claims activities in managing motor related claims across Asia i.e. Malaysia, HK & Singapore. Likewise, they are responsible for fulfilling specific steps in the entire end to end claims process. Responsibilities: Handle and settle Motor own damage, third party property damage and windscreen claim according with QBE\'s guideline. Maintain good relationships with the policy holder, the agents, the brokers, the service providers and other internal counterparts. Ability to liaise and negotiate with motor repairers Interpreting basic policy coverage and determining if coverage\'s apply to claims submitted, escalating issues as needed. Setting reserves and settling claims in the most costs effective manner an ensuring timely issuance of disbursements. Identify recovery and motor salvage opportunities on claims. Identify suspicious or potentially fraudulent claims, notifying supervisor and arranging investigation if further action is taken. Requirements: Basic knowledge of insurance in particular of motor insurance. Well versed with motor repair industry and understanding on repair methods Sound knowledge of customer management. Body repair, MRC, ICAR qualification will be advantageous. Knowledge on Merimen and policy management systems. Ability to speak in Cantonese will be preferred to effectively communicate with customers in Hong Kong. Application Close Date: 15/09/2023 11:59 PM How to Apply: To submit your application, click \'Apply\' and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.

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