Manage and optimize the CRM system to ensure efficient customer data management
Develop customer segmentation strategies and targeted campaigns
Monitor customer feedback and respond to inquiries in a timely and professional manner
Analyze CRM data to provide insights for sales and marketing improvement
Support basic marketing efforts including newsletters, customer engagement campaigns, and promotions
Design simple marketing materials (e.g., posters, banners, email templates) as needed
Work closely with Sales, Marketing, and Operations teams to enhance customer experience
Ensure data accuracy and compliance with data protection regulations
Job Types: Full-time, Permanent
Pay: RM2,000.00 - RM2,500.00 per month
Benefits:
Meal provided
Work Location: In person
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