Client Servicing Executive

Cheras, Kuala Lumpur, Malaysia

Job Description


Requirements:

  • Candidates possess at least a Bachelor\'s degree (or in progress) in Marketing, Advertising, Communications, or Business related courses.
  • Good command of English & Mandarin in both written and verbal.
  • Should be highly self-motivated and self-driven, energetic, aggressive, innovative and have a positive and great working attitude.
  • Exerts attention to detail, as clients may have the same problems; reports the problems as necessary.
  • Manages conflict effectively through persuasion and negotiations.
  • Adapts to changing circumstances, embraces change, is open to new ideas and deals effectively with ambiguity.
  • Works productively in a stressful environment, controls emotions in difficult situations and handles criticism effectively.
  • Highly committed and results-oriented person and able to work under pressure.
  • Be sensitive to the current market trends by observing regularly and performing competitor analysis in a bid to stay ahead.
  • Answer client queries promptly and efficiently.
  • Keep abreast with new trends in digital technology.
  • Fresh graduates are encouraged to apply.
Scopes:
  • Manage client accounts by maintaining close productive relationships with existing clients to ensure continuing contracts.
  • Manage relationships with all relevant stakeholders.
  • Foster strong and long-term client relationships.
  • Coordinating with internal teams to meet project milestones, to execute and fulfill clients job requests and requirements.
  • Responsible for taking enquiry details from clients accurately and maintaining accurate information.
  • Develop and maintain understanding of company products and services.
  • Developing budgets and timelines for clients.
  • Implement digital strategies by taking into consideration the specific requirements of the clients
  • Oversee Social Media, working together with an internal team to produce contents, proofreading content before posting, plan and approve all social media related material.
  • Prepare Contact Reports and Work-in-Progress sheets for all meetings.
  • Manage and prepare creative briefs.
Experience Required: Min 1 Year/s

Job Majestic

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD1007714
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    2800 - 3200 per month
  • Employment Status
    Permanent
  • Job Location
    Cheras, Kuala Lumpur, Malaysia
  • Education
    Not mentioned