Client Servicing Executive

Petaling Jaya, Selangor, Malaysia

Job Description


MohonKelayakan

  • Candidate must possess at least Bachelor\'s Degree/ Post Graduate Diploma/ Professional Degree in any field.
  • Accepting fresh graduates or applicants with less than 2 years working experience.
  • Required skills: Proficiency in Google Docs, Google Slides, Google Sheets etc.
  • Excellent organisational and time management skills.
  • Strong analytical and problem-solving skills.
  • Strong written and verbal communications skills in English. Proficiency in Bahasa Malaysia and Mandarin is an advantage.
  • Exceptional customer service skills.
Tanggungjawab
  • Serve as the client\'s primary point of contact for digital campaigns.
  • Engage in regular and frequent communication with clients.
  • Work closely with the teams to track and manage timelines to ensure timely delivery.
  • Prepare monthly/quarterly campaign reports for client.
  • Understand the needs of clients and translate requirements into campaign briefs for documentation.
  • Handle queries and discussions on all things with clients and teammates.
  • Develop a thorough understanding of internal tools and processes, and become an expert on our core service offerings to clients (e.g. Web Development, Social Media Content Creation, Ads Management, etc).
  • Assist in preparing quotations, proposals, and marketing communication materials.
  • Identify opportunities to grow the existing account and winning new accounts.
Manfaat
  • KWSP
  • SOCSO
  • Medical claim included
  • Annual and medical leave shall be in accordance with the prevailing Labour Law
  • Parking or Public Transport Assistance Allowance
  • Vision Care Allowance
  • Dental Allowance
  • Professional Development Assistance
  • Staff Loan Assistance
  • Work 5 days per week
  • Team Building
  • and more
KemahiranProject management Problem Solving Analyzing Information Product Knowledge Multi-tasking Customer Inquiries Communication SkillImportant InformationNever provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report This Job ad.

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Job Detail

  • Job Id
    JD1048860
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Selangor, Malaysia
  • Education
    Not mentioned