Client Support Officer
Sarawak, Malaysia
Job Description
DescriptionPrimary Objective:
- Provide administrative support to Institutional Business East Malaysia (INSTI-EM).
- Provide administrative support to Institutional Biz East Malaysia Team
- Handle request and enquiries from corporate clients and RHB Bank (referral) for statement of account, tax voucher, products information, account opening procedure and investment return/yield monthly update
- Responsible in submission of corporate client\xe2\x80\x99s transaction\xe2\x80\x93submission of all corporate clients of East Malaysia\xe2\x80\x99s sales booking listing to HQ within stipulated time frame
- Compile documents for new on boarding clients, re-activation of account and annual review documents to CCOB
- Collaborate closely with existing corporate clients and RHB Commercial/Corporate Banking clients in updating account status and products information.
- Ensure all relevant marketing materials are comply with updated guidelines & procedures
- Provide excellent customers\xe2\x80\x99 services to corporate clients in order to fulfill their needs and satisfaction of business experience with RHB
- After licensed with FIMM, marketing activity will be guided by superior
- Other ad-hoc responsibilities assigned by the Management from time to time
Bachelor Degree - Any related field(s).- Require to pass CUTE exam and licensed with FIMM within 1 year of joiningMinimum 2 years\xe2\x80\x99 experience in asset management or unit trust industry and a thorough understanding marketing support functions
- Exercise and maintain a high standard of P.R.I.D.E, RHB Core Values
- Display teamwork and work closely with other colleagues at all times
- Team player, trustworthy, result oriented
- Familiar with MS Office, Excel and Power Point
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Job Detail
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Job IdJD1043063
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSarawak, Malaysia
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EducationNot mentioned