Job Description

-Serve as a patient liaison, helping patients understand their treatment plans and guiding them through the process.

-Coordinate appointments, consultations, and follow-up care for patients.

-Liaise closely with doctors/ dentists/ therapists in order to obtain updates/avoid delay in the patient pathway.

-Obtain instructions regarding further treatment from qualified personnel and arranging for reception of patients at treatment facilities.

-Monitor patient progress and provide ongoing support and guidance.

-Justify emergency cases and provide alternatives

-Ensure copies of letters, bills and forms reach the appropriate people within the timeframe.

What we need from you:

Effective with verbal and written communications. Patience, emotional stability and empathy. Good sense of urgency Able to speak English and Mandarin
What we can give you:

Competitive holistic medical, dental & wellness benefits package for you & family, if needed 5 working days with 1 offday on weekday and 1 offday on weekend
Job Types: Full-time, Permanent

Pay: RM3,000.00 - RM4,500.00 per month

Benefits:

Maternity leave Opportunities for promotion Parental leave Professional development
Application Question(s):

Do you prefer or willing to relocate to Petaling jaya for job promotion/ salary increment? Are you Malaysian with national registration identity card? Will you be able to attend a physical interview at Sri Petaling? Will you be able to work on 4 days on weekday and 1 day on weekend?
Experience:

Healthcare: 1 year (Preferred) Customer service (physical): 1 year (Preferred)
Language:

English (Preferred) Mandarin (Preferred)
Expected Start Date: 05/26/2025