Position : Cloud Support Engineer Japanese Speaking Responsibilities: Handling customer calls with English and Japanese clients Working in virtual teams distributed globally. Working with desperate and demanding client groups. Providing technical support on windows/ Linux based env. Requirements: Japanese language proficiency level N1 mandatory. Experience of Managed File Transfer products (Connect: Direct, Sterling B2B integrator, Sterling File Gateway, etc). Experience in cloud technology /Kubernetes /OCP. Hands on experience in transmissions protocols (sFTP, C: D etc ). Good understanding of the Secure plus protocols (TLS /SSL etc). Networking and security experience of cryptography applications and data security. Hands on administration experience of Windows and Unix, operating systems. Windows/Unix scripting experience and XML coding. Unix/Windows Connect Direct support experience. Flexible to support extended/ out of working hours on call during Sev-1 issues/ critical situations. Work Location : Kuala Lumpur Interested applicants- Please send us resume at [HIDDEN TEXT]
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