Job Function:
Call customers base on list provided by superior then advise them on their payment options and suggesting methods of payments.
Responsible to identify new information of customer & conclude situation of customer in securing the payment.
Advise customer about account status and make payment on time without failed.
Negotiating suitable payments plans and responding to customer queries.
Requirements:
Diploma, Bachelor / Professional Degree / Diploma in the field of Banking & Finance, Business Administration, Business Management or any equivalent.
Preferable with working experience in debts collection / Credit companies.
Communicate effectively with various types of customer in a professional way without personal feelings influencing the process.
Possess good interpersonal skills and able to actively interact with all levels of customers.
Job Type: Full-time
Pay: RM1,900.00 - RM2,500.00 per month
Benefits:
Maternity leave
Opportunities for promotion
Parental leave
Application Question(s):
Whats's your expected salary?
Education:
Diploma/Advanced Diploma (Required)
Experience:
administration: 1 year (Preferred)
Customer service: 1 year (Preferred)
Work Location: In person
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