Job Description

Job Responsibilities:

Manage and supervise all cheque-related processes, including secure handling, presentation, and handover of cheque to buyers both within and outside the office premises Personally present cheque to buyers and clearly explain all relevant terms, conditions, agreement clauses, and obligations on behalf of the appointed legal representative, ensuring buyers fully understand the terms and potential risks involved Professionally communicate the consequences of non-compliance or breach of contract to ensure buyers are fully aware of their responsibilities and obligations Coordinate with buyers to schedule cheque collection and ensure all required documentation and acknowledgements are properly completed during the handover process Verify and validate all buyer documents upon arrival for cheque collection to ensure accuracy and compliance with internal policies and procedures Clearly explain all prerequisites and conditions that must be fulfilled before cheque payments can be released Handle documents that require official signatures, ensuring proper verification, handling, and systematic record-keeping Conduct follow-ups with buyers who face issues after receiving cheque payments and provide timely updates or escalate matters to the relevant departments when necessary Review buyers' salary slips and financial documents submitted via WhatsApp for eligibility verification, ensuring all information is accurate and complete Respond promptly, professionally, and appropriately to all buyer enquiries received through WhatsApp groups or other communication platforms Receive, review, and verify all document submissions from Sales Agents to ensure they comply with project-specific requirements Confirm that all buyer information and supporting documents are complete, accurate, and in accordance with eligibility criteria and project guidelines Review updated salary slips and debt statements based on project requirements to confirm buyer eligibility for financing Prepare accurate and timely daily reports on document submissions, processing status, and related activities Compile and submit monthly sales status reports to the Accounts Department to support financial tracking and reconciliation Perform insolvency and bankruptcy checks on buyers to ensure compliance with risk management and eligibility standards Update and maintain buyer information accurately in the Full Record Control system to ensure proper documentation, data integrity, and organised records Work closely with the Head of Department (HOD) and provide supervisory support by monitoring staff performance and workflow to ensure smooth, efficient, and compliant daily operations

Requirement:

At least 2 years of relevant working experience Minimum Diploma or equivalent qualification Possess own transport with a valid driving license Good communication skills with a responsible and disciplined work attitude Able to work off-site / outside the office when required Willing to learn, proactive, and committed to work Able to work outside the office when required

Benefits:

EPF / SOCSO / EIS contributions Panel clinic Salary increment upon confirmation Annual bonus Travel allowance (petrol & toll) Overtime payment (OT) Annual leave Free parking Company activities & teambuilding Monday-Friday (9am-5pm)

Opportunities:

Mentorship and networking opportunities with experienced industry professionals Attractive and competitive remuneration and benefits A dynamic, innovative, and collaborative work environment Clear opportunities for career advancement and professional growth
Job Types: Full-time, Permanent

Pay: RM3,500.00 - RM4,000.00 per month

Benefits:

Cell phone reimbursement Company car Free parking Maternity leave Opportunities for promotion Parental leave
Work Location: In person