Job Description

Important Remarks:

This is a 12-Month contract role Working Hour:(3PM - 12AM) Hybrid working model

Responsibilities:

Responsible for the collection, management, and resolution of outstanding invoices from past due accounts Interfaces with order management, customer service, cash receipting and sales management in resolving customer queries which prevent/ delay settlement Accountable for all customer disputes and owning these through resolution Developing business relationships though the organization to resolve collection impacting issues, further ensuring that each department understands its role in delivering best practice debt collection To ensure that all activities undertaken are completed in line with our internal controls and published processes Undertake Sales Ledger account reconciliations as required Respond promptly and completely to both customer and internal enquiries Undertaking any other duties which may be requested by the Line Manager, for which training and/or explanation had been provided and understood Escalation of debt issues to line manager

Requirements:

2-3 years Collection experience with large national and/or global corporations Excellent English communication skills, both written and verbal Ability to communicate courteously and proactively with all levels within the company The ability to work in a team and individually Good analytical attention to detail with minimal errors
Job Type: Contract
Contract length: 12 months

Pay: RM4,000.00 - RM4,800.00 per month

Application Question(s):

Can you start immediately?
Education:

Bachelor's (Required)
Experience:

collection specialist : 2 years (Required)
Work Location: In person