Collections Associate/telecollector
Petaling Jaya, Malaysia
Job Description
Job Responsibilities:
- Execute collection strategy to accelerate recovery.
- Perform daily outbound calls to remind customers of the repayment schedule and obtain relevant payments.
- Explain and clarify with customer on non-payment issues.
- Follow up on overdue payments by utilising phone collection techniques.
- Responsible for calling customers for payment based on delinquent accounts. (overdue 1-3 months)
- Good Bahasa Malaysia conversational skills.
- SPM and above or equivalent.
- Minimum 6 months of experience in Customer Service industry.
- Good negotiation skills.
- Candidates from Banking and Finance experience are encouraged to apply.
- Able to start immediately.
Contract length: 12 months Salary: RM2,000.00 - RM3,300.00 per month Benefits:
- Opportunities for promotion
- Professional development
- Day shift
- Monday to Friday
- Attendance bonus
- Commission pay
- Overtime pay
- Performance bonus
- Petaling Jaya: Reliably commute or planning to relocate before starting work (Preferred)
- Are you able to join immediately?
- What is your expected salary?
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Job Detail
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Job IdJD937998
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationPetaling Jaya, Malaysia
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EducationNot mentioned