Job Description

Reference Code: 97383

Commercial Performance Manager (1 year contract)

Kuala Lumpur, 14, MY



Fixed Term



The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all M\xc3\xa9tiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison\xe2\x80\x99s heritage by pushing the boundaries of creativity.





Passionate about the most dynamic markets in the region? Join us NOW as Cartier\xe2\x80\x99s Malaysia Commercial Performance Manager!
HOW WILL YOU MAKE AN IMPACT?
COMMERCIAL PERFORMANCE

• Support business goals by tracking performance, reporting on key KPIs and proactively manage sales planning (forecasts/estimates)
• Develop reports incorporating a 360 vision: across channels, products, clients
• Articulate strategic and actionable insights and recommend commercial actions through data-driven analysis
• Maintain a circular feedback loop, share opportunities for sales growth and recommendations for future improvements
• Analyze initiatives results vs. objectives on a frequent basis
• Assist in building a new, robust practice around driving business performance through prioritization of commercial initiatives and consistent execution
• Support commercial team in developing business acumen skills, and driving effectiveness & productivity

MARKET COMMERCIAL STRATEGY

• Forecast accurately annual, quarterly, and monthly revenue streams
• Develop the market commercial strategy to achieve Retail, Wholesale & E-commerce targets in terms of qualitative & quantitative aspects
• Implement this strategy to ensure annual business objectives are met

BUSINESS DEVELOPMENT

• Provide first-hand information regarding Retail & Retail Partners projects in Malaysia
• Collect and develop market intelligence, update competitors\xe2\x80\x99 information in Malaysia

SALES MANAGEMENT

• Administer sales and manage overall turnover
• Provide sales estimation on a weekly basis and monitor the corresponding sales activity
• Analyze and evaluate sales results, collect and provide qualitative feedback
• Guide the boutiques to improve the repurchasing rate
• Support the boutiques to identify & develop the High Jewellery clientele
• Provide specific action plans for the boutiques to achieve higher performance

STRATEGIC PROJECTS

• Act as a major contributor to the creation of various commercial presentations including the annual Market Action Plan
• Collaborate and/or lead cross-functional studies & Cartier action plan (boutiques, partners) and ensure consistent execution throughout the year
• Is responsible for the follow-up and update of the Commercial Network plan
• Lead the commercial part for brief, score cards and CAR preparation, and ensure timely submission
• Assist on Real-Estate legal contracts preparation and validation

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

• Bachelor\'s degree or equivalent
• 10+ years\xe2\x80\x99 experience in luxury/hospitality industry \xe2\x80\x93 management roles
• Strong business acumen, organizational, and prioritization skills
• Client centric mindset
• Solid Experience with VIP clients
• Strong leadership to unite and nurture the team
• Excellent communication skills

HOW DO WE KEEP YOU SMILING?

• A great opportunity to be an integral contributor of a dynamic commercial team to pave the accelerated growth of Cartier Malaysia
• Potential opportunities within Cartier and the Richemont Group to help you develop and take your career to the next level

YOUR JOURNEY WITH US:

• After being shortlisted, you will meet the Richemont Malaysia HR manager to get to know you
• You will then have the opportunity to meet with Cartier HRBP, Cartier Malaysia Country Manager, and Cartier Singapore & Malaysia MD to assess your fit to this role and give you as preview the team dynamics and company culture
• If you are the successful candidate, discover and immerse yourself in the Luxury Goods of the Maison