Job Description

Job Summary

Under limited supervision, assists in the planning, creation, editing, and implementation of project-specific communication approaches and materials for both internal and external audiences across all channels including paid, earned, shared and owned media.

Job Accountabilities - Key Accountabilities

• Creates internal and external communications
• Ensure consistency and co-ordination of communication messages according to Group Communication content strategy\'.
• Produce communication materials in accordance with current brand guidelines and the organization\'s style guide.
• Support short term communication projects and assists with the management of longer term communications projects. Participates in special projects as assigned

Key accountabilities might be based on the different specialties:

Integrated communication (topic owner and content producer):

• Produces communications copy for all channels including collaterals and other supporting materials, web content, Intranet, etc., ensuring all messages follow compliance with corporate identity and brand consistency.
• Collaborates with and provides insight on design and production team deliverables, including scheduling, approvals, budget, and distribution.
• Works with business and external partners, as needed, for deliverable creation and develops a good working knowledge of Business Unit/Shared Services Unit products and services.
• Ensures compliance with corporate narrative, corporate identity and brand consistency.
• Updates intranet, social media and internet web sites and monitors them for accuracy of information.
• Provides status updates to communication manager and business partners.
• Support measurement and reporting on all actives and activations and support tracking on all channels

Media relations add-ons specific add-ons:

• Administer public/media relations policies and programs.
• Work with media teams on projects and creating literature and other forms of communication.
• Manage media issues and crisis\' through effective news management, and develop and implement crisis management procedures.
• Manage media agencies against targets and budget.
• Develop and maintain a media profile of senior spokespeople.
• Maintain knowledge of industry activity, issues and current affairs applying to media relations activity as appropriate.
• Act as counsel or advisor for specific areas of the business on media relations approach.

Corporate publishing specific add-ons:

• Support in the development of publication (including posters, banners, digital images for intranet use, infographics etc. in accordance with brief.
• Manage initial version through to signed off version with Communication Account Manager.
• Support in the development of briefs and deliver end products in consultation with Communication Account Managers and others in Corporate Affairs team.

Job Functions

• Assists with coordinator of company events, as needed.
• Support and contribute to the development and implementation of integrated communication plans and programs in support of business strategy

Business Accountabilities

• Provide general clerical services to internal and external customer groups in the processing of transactions to support the achievement of customer service standards.
• Monitor business processes in order to identify and recommend opportunities for improvement.
• Access various systems to process data, analyze and provide input to facilitate decision making.
• Identify and comply with the main principles relevant to legal and regulatory controls that govern standard work practices.
• Provide appropriate data and basic analysis for monthly financial reporting to support financial decision making.
• Deliver communication and consultancy support in line with the organization\xc2\xb4s strategic priorities to ensure that audiences receive the support they need to achieve the organization\xc2\xb4s business objectives.
• Produce timely, high quality and cost-effective key deliverables to support the communications process in accordance with current brand guidelines and Zurich style guide.

Job Qualifications

Required:

• Bachelors Degree in Communications or Marketing or Journalism or Public Relations and 5 or more years of experience in the Communications or Marketing or Media Relations or Public Relations area

OR

• High School Diploma or Equivalent and 7 or more years of experience in the Communications or Marketing or Media Relations or Public Relations area

OR

• Zurich Certified Insurance Apprentice including an Associate Degree in Communications or Marketing or Journalism or Public Relations and 5 or more years of experience in the Communications or Marketing or Media Relations or Public Relations area

Preferred:

• Insurance Industry Experience

You are the heart & soul of Zurich!

At Zurich, we like to think outside the box and challenge the status quo. We take an optimistic approach by focusing on the positives.

We highly value the experience and know-how of our employees and offer a wide range of opportunities across business areas to encourage you to apply for new opportunities within Zurich when you are ready for your next career step.

Let\'s continue to grow together!

Zurich