Job Description

Synkd, is a new ecosystem that offers SMBs and Consumers a simpler way to digitally transform. Think Eventbrite, MailChimp, DV360, and Instapage all in one. and yes we\xe2\x80\x99re taking them all on including Google. We offer a wider array of digital services from Events (booking templates), Marketing, Your Data and Studio. We aim to blur the boundaries between work. Create a free account at my.synkd.life and have a play. Excited, exhilarated, with crazy ideas already flowing on how to get the message out there, then read on as this is what we\'re looking for So what\'s the new Community and Social Media support going to do? Ultimately, you\'re going to become a Synkd champion of all social media content activities across all channels to drive users into the platform and oversee our new community (community.synkd.life). We want you to help SMBs realise we\'re here to help them digitally transform and provide all content, including video, to support them on this journey to transform. The role requires someone with an excellent grasp of English and has lived and studied in the UK, who can manage all aspects of digital marketing especially PR & social media channels to engage small and medium sized businesses . Key Responsibilities:

• Oversee community.synkd.life and manage all content and conversations
• Come up with unique content ideas and strategies to support the community
• create a ticketing system for queries / comments to be addressed internally especially with developers
• Create easy-to-understand and unique content that engages users and gives them a helpful yet entertaining experience when browsing through our media channels.
• Manage every piece of content that goes out on the company\xe2\x80\x99s behalf, ranging from newsletters, press releases, blog posts, and social media posts on various platforms.
• Analyse performance indicators and web traffic, identifying areas where the content requires improvement.
• Keep track of the existing content strategy performance.
• Communicate new content ideas to the creative team to ensure they are aligned and produce the needed support material, such as photos, images, or videos.
• Proofread new content to avoid and correct errors.
• Other content-related duties as assigned by the senior management.

Desired Skills & Experience:

• At least 3 years community management experience (in a working environment)
• At least 3 years social media experience (in a working environment)
• Outstanding English and a clear communicator. Mandarin is a bonus.
• A writer who can match brand tone and voice to tell our incredible brand story
• A self-starter with proven experience of driving projects from conception to completion
• Collaborative, inquisitive, and great at finding creative solutions with the team

The role offers an attractive salary, bonus tied to subscriptions and stock options will be provided upon completion of key milestones. For more information please refer to www.synkd.life & www.imagine-mobile.com (sister company & key Synkd client). Please also sign up to Synkd for free by visiting my.synkd.life Job Types: Full-time, Permanent Salary: RM3,000.00 - RM7,000.00 per month Benefits:

• Opportunities for promotion
• Professional development

Schedule:

• Afternoon shift
• Day shift
• Evening shift

Supplemental pay types:

• Commission pay

Experience:

• HubSpot: 3 years (Preferred)
• Social media management: 3 years (Preferred)
• chat support: 3 years (Preferred)
• community management: 1 year (Preferred)