Job Description

This position is responsible for overseeing all aspects related to the community well-being within the organization. Building a safe and comfortable working culture.

• Provide support to client employees by providing insight and support on tools and processes, introducing, and reinforcing protocols and etiquette, being visible and available to the employees to answer questions and provide information about the work.
• Provide feedback and suggestions raised by the users.
• Conduct daily floor walks to ensure space readiness.
• Responsible for the upkeep and management of shared spaces support items.
• Partner with the client on the clean desk pick-up and personal item retrieval.
• Assist with Client project implementations.
• Support the locker process and on-going distribution post implementation as needed.
• Participate in and conduct a variety of meetings.
• Responsible for conducting the Client introduction for new hires.
• Support resolution for identified issues with the program, including supporting root-cause analysis and engaging with different client teams to plan for.
• Assist conference services teams where.

Working with a high performing team|Attractive remuneration package

• Candidate must have at least 3 years of customer service experience, preferably candidates with hospitality experience.
• Professional demeanor and experience working face to face with customers and their employees.
• Strong problem-solving qualities enabling quick responses to.
• Competency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) required.
• Experience with reservation system administration (EMS/Reserve).
• Experience working in a fast based-paced environment.

My client is a reputable organization who specializes within the facilities management industry. They are currently growing the team, and they are seeking a talented candidate to be a part of their team.

• Great Culture and Lots of Opportunities
• Clear career progression
• Attractive remuneration package