Job Description

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Operational Functions:

• Patrolling at assigned areas.
• Assigned as armed/unarmed personnel at bank branch.
• Investigate and take necessary action on information received.
• To protect the life and property of staff and customers.
• Provide crime prevention activities.
• Apprehend and process suspects / offenders.
• Promote and maintain good community relations.
• Preserve the peace.
• Prevent crime and other offenses.
• Responding to the scene of a crime or an accident.
• Prepare crime reports.
• Responding to radio calls.
• Monitoring any suspicious activity of ongoing crimes.
• Coordinating vehicular traffic within the bank premises.
• Provide assistance and encouragement to other persons in crime prevention.
• Assist victims.
• Apprehend criminals and other offenders and others who may lawfully be taken into custody.
• Execute warrants.
• Process charges, participate in prosecutions for in house enquiry.
• Perform lawful duties as designated by the Head of Security.
• Plan activities within assigned guarded area.
• Facilitate and promote community policing.
• Accurately assess the need for further intervention and/or diversion.
• Protect and escort activities.
• Provide security support at bank branches in the event of the absence of outsourced security guards.
• Assist other primary agencies such as fire or ambulance.
• Know and perform duties specified in the Auxiliary Police Standard Operation Procedures.
• Carry out tasks as directed by the supervisors based at HQ.

Process & Compliance:
Ensure ensure strict compliance to the following:-
Staff training (e-learning)

• BIA (Business Impact Analysis)
• RCSA (Risk and Control Self-Assessment)
• CIM (Control Issue Management)
• KRI (Key Risk Indicator)
• LED (Operational Event & Loss Data Management)
• BCM (Business Continuity Management)
• Due Diligence
• Risk Assessment

People Management
Carry out tasks within the operational context of own job and applies competencies to meet team's work goals.
Customer Relationship
Develop and maintain positive relationships with the diverse community.

Skills Required