Job Description

CM02177 - Consumer Care / Key Account Executive

Job Specialization:
Sales - Corporate

Working Location:
Selangor

Salary Range:
RM 2,500 - RM 3,200

Posted Date:
13/01/2023

Position based in Petaling Jaya.

Our client is interior design company that provides residential and commercial turnkey solutions for clients .

5 WORKING DAYS

Attractive Benefits Include:

• Fixed basic
• Yearly Variable Bonuses
• Medical Benefits
• Panel doctor
• Dental Benefits
• Friendly, well-organized, systematic, high-technology environment to work in

Successful candidates can expect a rewarding career with a fun and friendly environment to work in.

Salary will commensurate with candidate\'s experience and track records of achievements.

Interested candidates, kindly REGISTER your Job Seeker Profile with CareerMaster& APPLY NOW!

Shortlisted candidates will be notified.

JOB RESPONSIBILITIES :

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• To perform cold calling to follow up and verify the potential leads (data) from social media\xe2\x80\x99s campaign (eg: Facebook) before generating to the Company\xe2\x80\x99s existing consumers.
• To ensure the potential leads information are accurate before sending to the Company\xe2\x80\x99s existing consumers.
• To develop positive relationship with the potential leads and existing consumers.
• To perform on-boarding process to new consumers, handle inbound calls from campaign\xe2\x80\x99s referral and answer all the consumers\xe2\x80\x99 enquiries when arises.
• To record consumers\xe2\x80\x99 information in the Company\xe2\x80\x99s internal system.
• To monitor and report campaign\xe2\x80\x99s status, progress, and review to management weekly / monthly.
• To perform regularly follow up with the consumers on their campaign\xe2\x80\x99s listing performance in our Company\xe2\x80\x99s website and share latest campaign plan with consumers when needed.
• To discuss renewal opportunities with existing consumers before their subscription contracts end and maintain positive consumer relation with new contract agreements.
• To assist oversea consumers in liaising with translation team for project information when necessary.

JOB REQUIREMENTS :

• Preferably Degree in business marketing / business development / business admin or equivalent.
• Language skills: Cantonese & Mandarin is compulsory to liaise with oversea consumers such as Hong Kong and China English Cantonese Mandarin Bahasa Malaysia (it is extra bonus if you have it)
• Preferable at least 1 years working experience in dealing with customers and customer relation management. Working experience in key account/ project admin is a bonus!
• Fresh grads with customers relation / relevant working experiences can be considered.
• Preferable female candidates (for recruiters\xe2\x80\x99 sourcing)

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