Job Description

Mohon
Penerangan Kerja
Kelayakan
Candidate must possess at least a Diploma in any field.
Candidate must be able to read, speak, and type Thai & English.
Candidates fluent in Thai language as role requires candidate to deal with local native speaking clients.
Required Skill(s): Customer Service, Communication Skill, Active Listening, Typing Skill
Candidate possess Spouse Visa and full working rights in Malaysia preferred.
5 working days per week (Monday to Friday)
Training provided before start work
Fresh graduates are welcome to apply.
Tanggungjawab
To provide timely solutions and support to all customers request via various communication channels such as inbound calls, emails, social media etc.
To collect and record all relevant information accurately into the Intake System.
To report details of all complaints within the time frame to the department/personnel in charge.
Translation of local language case details into English into the Intake System.
To ensure consumer is kept informed of the progress of the complaint review and to communicate the results of the investigation as advised by supervisor.
To prepare required reports of concerns received from consumers.
To achieve individual performance expectations and development.
To perform any ad-hoc tasks assigned by the Management from time to time.
Manfaat
On-the-job training
Transport allowances
Language allowances
Leave entitlements
Company activities
Manfaat tambahan

• 5 Working Days
• Training Provided

Kemahiran
Problem Solving Customer service Listening Multi-tasking
Peringatan Penting
Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.

Skills Required