Contact Centre Rep (taman Sutera / Mt Austin)
Johor Bahru, Malaysia
Job Description
Scope:
- Online customer service through Email, Live Chat, WhatsApp, Social Media, SMS etc
- Appointment scheduling, tracking & confirmation
- Handling incoming calls
- Call follow-up on existing and/or new
- Maintain patient database
- Manage patient complaints
- Salesforce CRM System
- At least a Diploma
- At least 2 Year(s) of working experience in the related field
- Must be able to READ & TYPE in MANDARIN, ENGLISH & BM
- Maternity leave
- Parental leave
- Rotational shift
- Commission pay
- Performance bonus
- Johor Bahru: Reliably commute or planning to relocate before starting work (Required)
- Are you willing to work on weekend (5 days per week)?
- Diploma/Advanced Diploma (Preferred)
- Call Center: 2 years (Preferred)
- Mandarin (Required)
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Job Detail
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Job IdJD955673
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationJohor Bahru, Malaysia
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EducationNot mentioned