Content Moderator (m) (penang)
Bayan Lepas, Pulau Pinang - George Town, Pulau Pinang, Malaysia
Job Description
Overview
- Provide timely support to customers through available communication channels (email and chat)
- Identify and escalate priority issues through proper channels when necessary
- Follow up with customers to ensure their technical issues are resolved
- Work with other team members in identifying better ways in providing better customer support
- Meet all key performance indicators set by the company and client
- Adhere to the policies set by the company and client
- Language proficiency in English is mandatory, especially writing
- Must be fluent in English Language
- Prior experience in BPO would be an added advantage
- Fast learner and independent
- Organizational and time management abilities
Provide timely support to customers through available communication channels (email and chat)
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Job Detail
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Job IdJD970096
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBayan Lepas, Pulau Pinang - George Town, Pulau Pinang, Malaysia
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EducationNot mentioned