Processes global user feedback in accordance with established procedures.
Reply to users in accordance with client guidelines. May included managing seller inquiries through communication channels (email, chat, social media) to solve issues faced in various markets.
Engage users/sellers to establish long term relationship.
Label areas and add remarks as per the process.
Prepare feedback reports using available tools.
Responsible for evaluating online social media and advertising content in conjunction with policy.
Visually navigate and review images and text-based content through internally developed applications or client tools as appropriate.
Participate in meetings to discuss findings and ongoing recommendations.
Examine content which may include ad units, applications or web pages and record findings and opinions using web-based tools and workflow systems.
Work with engineering and linguistics to help improve the quality of next generation web services as required.
Work with exceptional attention to detail and deliver optimal quality and productivity levels through data analysis.
Job Type: Permanent Salary: RM4,000.00 Schedule:
Monday to Friday
Ability to commute/relocate:
Cyberjaya: Reliably commute or planning to relocate before starting work (Required)
Job Types: Permanent, Contract Job Type: Full-time Salary: Up to RM4,000.00 per month Ability to commute/relocate:
Cyberjaya: Reliably commute or planning to relocate before starting work (Required)
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