Job Description

ALBS is an Air Liquide entity in Kuala Lumpur, regrouping for the APAC scope its Business Service Centers (Kuala Lumpur and Shanghai) as well as the two Global Functions (IT, Digital and Procurement). Designed to derive optimal value by better leveraging technology, people and competencies, the ultimate goal is to boost efficiency and deliver outstanding and sustainable performance while keeping a strong focus on customer centricity. This Organization is striving for excellence, adopting the Best in Class models to deliver value through simplification and standardization of processes, while adhering to Internal controls and compliance requirements. We are looking for a dynamic leader who will be in charge of Continuous Improvement and Performance for all the Departments of AGS. The candidate should have a strong continuous improvement mindset and a strong culture of Performance as he/she will have to make this continuous Improvement mindset part of the DNA of the organization. He/SHe will have to promote this culture and push for it across the organization making the team sensitive to the interest of Continuous Improvement and how it can contribute to help them in improving their day to day work and help them to deliver the quality of service and the efficiency ambition that their organization has.

In this respect, he/She will have to identify and promote any Continuous improvement initiative. He/She will rely on a network of CIMP leaders that he/she will have to animate and drive to deliver the overall ambition that we have. Replication and cross fertilization are key on the agenda

He/She will also monitor the performance delivered by AGS and support the management team in addressing the challenges that today prevent them to do more in this area.

He/She will play an important role in helping to foster a culture of sustainable change through the creation and embedding of LEAN methodology, and the supporting framework, to deliver business transformation

Based in Kuala Lumpur with direct reporting line to Vice President APAC Global Services

How will you CONTRIBUTE and GROW?

The Continuous Improvement and Performance Manager key responsibilities are

• Create, promote and influence at all levels in organization a culture and mindset of continuous improvement embedded into our day to day of working.
• Handle in-house training on C-IMP Tools and methodologies to C-IMP champions and end users at all levels in the organization in line with group guide and local needs, ensure training materials are kept up-to-date and effective and track training records.
• Coach, Mentor, Guide nominated C-IMP leaders from each functions through regular connect
• Conduct regular surveys to get voice and feedback from employees on C-IMP initiatives to drive improvement on the program.
• Work closely with each function leadership team and C-IMP champions to understand their pain points, define road map for Continuous Improvement Plan, regularly review and provide update on the progress
• Conduct regular review of various strategic C-IMP initiatives across functions in AGS, coach and guide the team for successful execution and provide updates to management.
• Take direct lead on selected strategic C-IMP projects assigned.
• Run various C-IMP incentive programs, encourage participation, validate submission, coordinate selection of best projects and reward distribution.
• Regular communication across AGS on C-IMP progress.
• Conduct regular C-IMP Maturity assessment in line with group guide
• Take lead on reporting requirements (AGS, HUB and Group) related to C-IMP.
• Drive successful and effective implementation of DPM ( Daily Performance Management) across AGS organization.
• Review critical business processes for enhancing effectiveness and benchmark with Industry Best Practice

Are you a MATCH?

• A bachelor\'s degree in business administration, process management, or operations
• Five years\' + experience in process optimization, operations, or business management.
• Good understanding and hand on experience on Continuous improvement methodology and Tool including Lean / Six Sigma , black belt certification is an advantage
• A sharp eye for identifying weak points in processes and organizational structures.
• A strategic and analytical mindset.
• An excellent communicator with top-notch presentation skills.
• A thorough understanding of the latest process enhancement strategies.
• Dynamic thinking and problem-solving abilities.
• Leadership and mentoring skills.
• Confidence in your abilities to lead organizational change.

What We Offer:

• Hybrid work arrangement
• Office location is accessible via MRT (Bandar Utama station)
• Highly engaged and empowered work culture
• Dynamic multinational team of more than 14 nationalities
• Continuous learning & development

We take care of our employees:

• Medical card coverage for self and dependents (outpatient and inpatient)
• Extended health & flexi benefits coverage (Child\'s specialist claim, Pap Smear, Mammogram, Self Relaxation Expenses, Fur Benefits etc.)
• Monthly NICE Program activities for team bonding and well-being lifestyles

About Air Liquide

A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 78 countries with approximately 64,500 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide\xe2\x80\x99s scientific territory and have been at the core of the company\xe2\x80\x99s activities since its creation in 1902. Our Differences make our Performance

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.