Job Description

A Housekeeping Coordinator is responsible for managing the daily operations of the

housekeeping department, ensuring cleanliness and organization in hospitality settings.

Key Responsibilities

Oversee Daily Operations

:
Coordinate the daily activities of housekeeping staff, ensuring that all guest rooms

and public areas meet cleanliness standards.

Staff Management

:
Schedule and assign workloads to housekeeping staff, ensuring equitable

distribution of tasks and optimal use of resources.

Quality Control

:
Inspect guest rooms, public areas, and back-of-house areas for cleanliness and adherence to the establishment's standards.

Inventory Management

:
Maintain inventory of cleaning supplies and linens, placing orders as necessary to ensure availability and cost efficiency.

Guest Relations

:
Handle guest complaints related to housekeeping services, providing immediate

solutions to ensure guest satisfaction.

Training

:
Train new housekeeping staff on cleaning protocols, the use of cleaning chemicals, and the operation of equipment.

Reporting

:
Prepare and submit reports on housekeeping activities, including room status, maintenance issues, and staff performance to management.

Qualifications

Education

: A high school diploma is typically required or a related field is preferred.

Experience

: Previous experience in housekeeping or hospitality management is advantageous.

Skills

: Strong organizational skills, attention to detail, and the ability to manage multiple tasks simultaneously are essential. Good communication skills are also important for liaising with staff and guests.
Job Type: Full-time

Pay: RM1,800.00 - RM2,000.00 per month

Work Location: In person