Job Description

Corporate Account Services (Static Maintenance), Cash Management Operations
Adecco is recruiting for a leading regional bank's Centre of Excellence in Malaysia which was established to provide technology services. This entity has since expanded into broader business functions to support the bank's growth across the region. In this role, you will be part of the Corporate Account Services (Static Maintenance), Cash Management Operations Centre.
What you will Do?

• You will be part of Malaysia Hub supporting in the client's static data maintenance during the life cycle of corporate accounts.
• Your key responsibilities include:

• Lead the Static Data Maintenance team in Malaysia Hub to ensure the highest processing standards are consistently attained.
• Plan, review, organize and supervise the functioning of the Static Data Maintenance team - daily activities, management of volumes and transaction processing, hiring, and training of resources etc.
• Process and/or approve data maintenance requests with accuracy and within established SLA in compliance with regulatory laws, internal policy and procedures.
• Ensure all SLA's / KPI's as agreed with the Singapore team are duly met and active steps taken to ensure consistency in delivery.
• Ensure all controls - Start of day, intraday and End of day are meticulously followed, and evidence kept of the same.
• Implement and maintain a high standard of operations control and compliance to always protect the Group's and Clients' interests.
• Ensure all operations managed by the team are always 'audit worthy' and will pass scrutiny of the various 1st, 2nd and 3rd lines of defence teams.
• Ensure escalations are raised to the Singapore team on a timely basis, as required.
• Manage the key operational risk indicators of the team and maintain within acceptable levels.
• Ensure any complaints and queries from the Singapore team (including from Business Units) are handled on a timely basis without recurrence.
• Review all People aspects of the team - optimally trained, motivated team who can deliver as per SLA requirements. Provide guidance to staff as required on all technical and non-technical requirements, as needed
• Participate in projects and discussions with the Singapore team, as required.
• Strong commitment and drive to Eliminate, Simplify and Automate process.
• Other tasks as directed by Department Head.

Your Skills

• Bachelor's degree/ Diploma holder
• At least 5 years relevant experience. Good knowledge of FATCA/CRS and QI documentation
• Able to multi-task and work under tight deadlines
• Sound judgement and initiative
• Good analytical and problem solving skills
• Able to work with minimal supervision and a team player
• Good communication and interpersonal skills
• Able to work independently and in a team
• Excellent interpersonal and communication skills
• Proficient computer skills. Those with working experience with Excel VBA, Macros will have an added advantage
• o Must be able to work on public holidays, when required

Interested?
If you are interested in this opportunity, please submit your complete application through our online application platform or via email (ivan.roy@adecco.com). We prioritize health and safety in all activities, consulting with medical and health experts to ensure the well-being of our employees. We welcome applications from individuals who contribute to the diversity of our company. We look forward to getting to know you and exploring how you can contribute to our team.

Skills Required