Job Description

Mohon
Penerangan Kerja
Kelayakan

• Minimum Diploma/Degree in the tourism industry or equivalent
• Proven experience as a Ticketing Consultant within the travel industry
• Excellent knowledge of Sabre GDS (Global Distribution System) and knowledge of Amadeus and Galileo as travel agent (MIMIMUM 3 YEARS)
• Able to book flights, issue, re-issue and refund tickets
• Strong knowledge of airline ticketing procedures, fare structures, fare rules and reservation systems
• Able to work independently and have good interpersonal skills
• Excellent communication and fluent in written and spoken English and Bahasa Malaysia
• Passionate for travel, tourism and hospitality industry
• Experience in corporate travel management or related roles is a plus.

Tanggungjawab

• Handle daily reservation & ticketing enquires
• Ensure timely issuance of tickets and flight reservations to meet the demand of our clients
• Assist in visa requirements, car rental, accommodation and other related travel services
• Address any issues or emergencies that may arise during travel.
• Ensure accuracy in travel bookings, including departure and arrival dates, passenger information and special requests
• Provide timely and accurate assistance to clients
• Maintaining good relationships with our FIT and Corporate clients
• Able to handle emergency ticketing matters
• Able to work on a shift rotation basis after working hours
• Familiarity with international travel regulations and requirements.
• Negotiate rates and terms with airlines, hotels, car rental companies, and other travel service providers

Manfaat

• Competitive salary
• Casual Attire
• Performance-based increment
• Discretionary bonus
• Group Insurance coverage
• Medical allowance

Manfaat tambahan

• Annual Leave
• EPF / SOCSO / PCB
• Medical and Hospitalisation Leave
• Medical Insurance
• Training Provided
• Performance Bonus

Kemahiran
Corporate Travel Planning Customer Service Travel Booking Systems (e.g. Amadeus Sabre Galileo) Negotiation Communication (written and verbal) Problem-solving Attention to Detail Knowledge of Travel Regulations Ticketing Itinerary Planning
Peringatan Penting
Jangan pernah kongsikan maklumat bank atau kad kredit anda semasa memohon pekerjaan. Elakkan membuat sebarang pembayaran atau mengisi survey yang tidak berkaitan. Jika ada yang mencurigakan, sila laporkan iklan pekerjaan ini segera.

Skills Required