Credit Assistant
Bukit Mertajam, Malaysia
Job Description
Summary of Essential Job Functions:
- Do calling to follow up with customers that pending payment.
- Contact customers through WhatsApp to get transaction record.
- Respond to customer\xe2\x80\x99s inquiry through WhatsApp chat & calls.
- Answer inbound calls to reply customer\xe2\x80\x99s inquiry such as request statement, check balance and so on.
- Record pending payment in Excel and contact dealers to confirm no pending payment.
- Print out bank statement and issue receipt for payment made via bank.
- Prepare insurance and road tax submission.
- Handle walk-in customer to collect payment/ instalment.
- Check daily collection report and prepare listing of customer have made full settlement payment for director to delist CTOS.
- Prepare draft payment record & statement requested by customer.
- Perform any other ad-hoc duties as assigned.
Requirements:
- Candidate must possess at least SPM, Diploma or equivalent.
- Required skill(s): Communication, negotiation skill, Microsoft Office.
- Required language(s): Bahasa Malaysia & English.
- Computer literate.
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Job Detail
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Job IdJD955262
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBukit Mertajam, Malaysia
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EducationNot mentioned