Follow up with customers to ensure timely payment of overdue amounts.
Review account statuses to make informed decisions on releasing sales orders.
Investigate and resolve discrepancies related to invoice non-payment.
Conduct credit evaluations and analyses for new customers and perform regular credit reviews for existing customers.
Review aged balances with the Head of Department (HOD) and follow up on review actions.
Prepare and send monthly account statements and reminder letters to customers.
Report and alert management about any exceptional or problematic customers, applying appropriate actions to minimize bad debt.
Liaise closely with internal and external customers, proactively building and fostering strong relationships.
Ensure accurate and timely application of cash to customer accounts.
Prepare monthly collection achievement reports for management.
Prepare and submit monthly customer rebates and refunds.
Perform other duties as assigned.
Job Requirements:
Minimum Diploma or above;
At least 2 - 3 years of experience in credit control with at least 2 years in similar capacity;
Computer literate and familiar with MS Office & MS Excel;
A team player with excellent interpersonal and communication skills;
Candidates fluent in Mandarin preferred as role requires candidate to deal with Mandarin speaking clients.
Others Information:For those who have what it takes, please send in resume to: Recruitment Consultant : Yuki Email :Agensi Pekerjaan & Perundingcara Bright Prospect Sdn BhdNo, 18, 2nd Floor, Jalan 14/14, 46100 Petaling Jaya, Selangor Tel : +603-7954 8440