Job Description

About Us

Airswift is the leading workforce solutions provider to the STEM industries. We have talented colleagues in over 60 global offices and 45 countries. We are a people business \xe2\x80\x93 we transform lives through the world of work. We care about mental health and wellbeing, community engagement and our planet \xe2\x80\x93 we plant a tree for every person placed in a job globally! We have a passion for growth, including investing in the development of our people.

Airswift is seeking applicants for the role of Credit Control Coordinator II to join the team in Kuala Lumpur, Malaysia.

Role Description

Responsible for the ASPAC region of collection of all due invoices, in line with agreed payment terms. This role requires liaison with clients, key account managers, and the payroll and billing department to ensure prompt collection.

Key Responsibilities:

• Reconciling payments to ensure the accounting system reflects the correct open and paid transactions.
• Allocate remittance to the appropriate client account (cash application).
• Follows up all transactions continuously and provide payment status updates to the management.
• Duties include Collection calls and/or email correspondence in a fast-paced goal orientated collections department.
• Provide customer service regarding collection issues, resolve client discrepancies, short payments, and reconcile accounts.
• Accountable for reducing delinquency for assigned ledgers.
• Supporting Team Lead to prepare 13-week cash receipts forecast on weekly basis and provide commentary on cash variances on key accounts.
• Establish and maintain effective and cooperative working relationships with customers and the sales team.
• Establish and maintain effective and cooperative working relationships with clients and internal stakeholders.
• Supporting Team Lead to provide weekly and monthly debtor reports as necessary.
• Meet defined department goals and KPI objectives.
• Enter invoices on different clients EPRO systems as appropriate.
• Increase growth of company through improving DSO targets
• Perform other assigned tasks and duties necessary to support the collections department.

Person Specification

• Systems Experience: Dynamics 365, Tempest, Fieldglass, IQ Navigator, Ariba, CTRAX/Beeline
• Engage Senior Management when necessary to accelerate the collection process
• Strong reconciliation skills and attention to detail
• Strong customer focus with the ability to manager customer needs and multiple work priorities in a fast-paced environment
• Proficient in Microsoft Office (e.g. Outlook, Excel, Word, PowerPoint)
• Good customer service skills

What we can offer you!

• Attractive monthly base salary + competitive commission/performance bonus.
• Genuine career progression opportunities, either locally or globally!
• World-class training programmes and development opportunities
• Virtual Onboarding Events exclusively for new hires.
• Team driven environment, supportive culture with a focus on work-life balance.
• Career breaks available after one year.
• Mental Health First Aiders to signpost you to support when you need it.
• Real time recognition through our employee reward platform where you can earn points to spend on what you like
• Yearly destination trips as part of our Highflyers program (Barcelona, Buenos Aires, etc\xe2\x80\xa6)
• Charity days for various importance causes such as Relay for Life and Earth Day.

Our Core Values

• Growth - In life and business, one must grow to flourish and achieve high ambitions. Growth requires change, challenge, risk and sacrifice - we will always choose growth.
• Safety - We create a safe and inclusive environment to protect the physical and psychological well-being of everyone we work with.
• Excellence - We deliver, holding ourselves accountable for results. Our customers see excellence in everything we do.
• Integrity - We are ethical, open, honest and authentic. People trust us to do the right thing for the right reason.

Visit our website and social medias to find out more! -

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Diversity & Inclusion
At Airswift, we believe that diversity is critical to our success and makes us a great place to work. We are committed to building an equal opportunity workplace, the more inclusive we are - the better our work will be.

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