Job Description

What will you be doing?Manage the credit controlling function for Malaysia operations.Ensure compliance with KONE\xe2\x80\x99s Credit Control and Treasury policies.Oversee accounts receivable, ensuring timely collection and resolving any outstanding issues.Collaborate with Delivery Operations and Sales to maintain healthy project financing through timely claims, invoicing, collection, and release of retention money.Resolve end-to-end disputes with customers promptly.Conduct account receivable and doubtful debt provision reconciliations.Work with stakeholders, including management, business lines, and Shared Service Centre collectors, to ensure effective accounts receivable management and credit control.Lead and coach collectors in following up on overdue accounts receivable.Establish credit limits and payment terms for customers.Monitor customer accounts receivables using SAP / FSCM AR, recommending necessary legal actions and credit blocks for delinquent customers.Support audit processes and schedules related to order-to-cash, accounts receivable, and doubtful debt provision reconciliations, ensuring compliance with IFRS.Key activities:Manage and monitor credit exposure to customers.Conduct regular credit reviews for existing and new customers.Resolve invoicing and collection discrepancies.Conduct monthly accounts receivable governance meetings.Support Sales in reviewing payment terms and credit exposure for new contracts.Monitor outstanding accounts receivable and project financing status.Review blocked service contracts and invoices to ensure timely resolution.Guide Assistant Controllers and Collectors in driving on-time collections and maintaining good project financing levels.Support regular collection calls with operations and sales.Work with Legal and Operations to manage delinquent payment issues.Review and approve invoice cancellations and unblock customer accounts.Meet with customers to settle payments.Recommend required monthly doubtful debt provisions.Provide monthly forecasts on collections, accounts receivable, and doubtful debt expenses.Support statutory audits by providing necessary schedules and information.Assist with the implementation of any financial systems.Build and maintain excellent relationships with customers and internal stakeholders.Are you the one?Solid experience in credit controlling and accounts receivable management, preferably in medium to large multinational corporations.Strong leadership, problem-solving, and communication skills.Ability to collaborate and interact actively with all stakeholders.Detail-oriented and willing to be hands-on.At least 10 years of experience in credit controlling, with at least 3 years in the construction and real estate management industry.Proficient in SAP and Microsoft Office, including Excel and PowerPoint.Degree in Finance/Accountancy.What do we offer?Career progression and opportunities within a global organization.Total reward elements that engage and motivate our employees and help us make KONE a great place to work.Comprehensive learning and development programs covering a wide range of professional skills.You are surrounded by fun colleagues and a lively working environment. The best part is all leaders are great and open-minded.Click on apply if you have a passion for meeting up with people and a desire to make an impact in the elevator and escalator industry.At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.Read more on

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