Job Description

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Key Responsibilities

• To analyse and process Awam-i applications with complete set of documentation and information obtain for new and existing customer application.
• Ensure applications are processed within the stipulated turnaround time, achieving the KPI\'s set and decision are in-line with the compliance and regulatory requirement.
• Perform verification on application with relevant parties to ensure the genuineness of the employment details are established.
• To be alert in detecting and preventing any potential elements of fraud or fraud applications.
• Follow-up of documents / information via RCSU or email with sales / branches / Group Compliance to support the credit application or AML findings.
• To compute and update applicant\'s income, Debt Service Ratio and other relevant variable accurately before performing the Centralized Retail Decision Engine (CRDE).
• To evaluate, analyse and approve credit facilities within credit practices based on credit check findings and CCRIS conduct.
• To perform CTOS, Interpol and AML Fuzzy name search and update the finding into RCSU or CAF system.
• To performed Acceptance calls with applicant on the redemption selection confirmation.
• To perform UAT Testing, escalate and follow up in the event facing any system issues.
• Exercising individual discretionary authority accordance to approval granted by management and ensures quality and accuracy.
• To undertake any other directives, duties and ad-hoc tasks assigned by Management from time to time.

• Bachelor Degree or Professional Qualification in the relevant discipline (Banking/ Accounting/Finance/Business/Economics) or its related courses.

CIMB