Job Description

AstraZeneca is a global, innovation-driven biopharmaceutical business that focuses on the discovery, development and commercialization of prescription medicines for some of the world\'s most serious diseases. But we\'re more than one of the world\'s leading pharmaceutical companies. At AstraZeneca, we\'re proud to have a unique workplace culture that inspires innovation and collaboration. Here, employees are empowered to express diverse perspectives - and are made to feel valued, energised and rewarded for their ideas and creativity.

Global Finance Operations (GFO) was formed in Q1 2016 through the merger of Global Finance Services and Cash Generation. GFO is at the heart of the Finance function - accountable to the AstraZeneca (AZ) Group for the design and delivery of high quality, simple to operate transactional finance processes that enable our customers to focus on AZ\xe2\x80\x99s strategic priorities.

Our processes cover record to report, purchase to pay, contract to cash and data management and we drive AZ\xe2\x80\x99s cash focus through disciplined management of supplier and customer payment terms and practices. GFO provides P2P/T&E process helpdesk services to internal AZ and external end users, including training support to internal AZ users. Plans are in place to extend the scope and internal customer coverage during 2016/2017.

GFO operates globally through a combination of in-house captive and offshored business process outsourcing (BPO). The BPO element has been provided in partnership with our service provider partner Genpact since 2008. At the end of 2015, GFO comprised of approximately 680 roles in total (approximately 450 in the BPO).

AZ Finance is embarking on an ambitious, broad ranging, multi-year transformation programme, called Finance Transformation (FT). Through 2016/2017, FT plans for transactional process and technology improvements that will underpin the next wave of GFO transformation and a step change in service effectiveness and efficiency.

Aligned to FT, GFO started a transformation journey in 2016, adopting a global process focused operating model organized between global process towers, stakeholder engagement, helpdesk, cash generation and master data management teams. The newly formed GFO Senior Leadership Team (SLT) aligns to this model, and the rest of the GFO organisation is being restructured in line with this model.

As the successful role holder is responsible for the credit process, including the consistent application of our credit policy, periodic credit reviews of existing customers, and the assessment of the creditworthiness of potential customers. It includes:

• Managing a group of customer accounts to ensure credit risk is under controlled,
• Anticipation and resolution of queries on customer accounts,
• Minimizing doubtful debt by analysis customers\xe2\x80\x99 performance and credit risk
• Work as a business partner for Sales Managers to enhance business growth

Typical Accountabilities

• Perform credit reviews for all assigned accounts according to the established schedule. Analyze and prepare credit recommendation based on the financial statement and ratio analysis, credit reference agency report, trade reference & etc to determine the degree of risk involved in extending credit and in line with credit policy.
• Monitor account status, credit alerts and communicate the findings if significant risk is identified.
• Maintain accurate and up to date customer\xe2\x80\x99s credit master data details and records.
• Execute & analyze monthly credit risk report to ensure all account assigned with proper risk category, credit review performed before next review date mature and ensure all account have sufficient credit limit for utilization.
• Review orders before manual release and escalate if significant risk identified.
• Perform various tasks related to, and established for, handling transaction processing independently, including resolving complex queries and investigations in a timely manner.
• Review compliance to key controls as identified in the FCF/SOX documentation.
• Review & approve credit proposal sent by credit analyst.
• Manage team of analyst where required.
• Cooperate closely with Customer Service Team, Sales Account Managers and Financial Controllers to ensure all stakeholders are informed and aware about risks involved.
• Attend monthly reviews with respective market, order release team & collection team.
• Back up responsibilities of Team Lead during his/her absence.
• Point of escalation for credit risk, system, process and project advice where required and supporting with ad-hoc requests.
• Make adjustments, handle queries and resolve problems within company guidelines and policy.

Education, Qualifications, Skills and Experience

• Must have a Degree in Finance and Accounting or equivalent.
• Must have 3-4 years of work experience in credit risk management.
• Prefer to have B2B experience will be an added advantage.
• Have strong analytical, critical thinking, problem solving, and collaboration skills.
• Be highly organized.
• Be self-motivated, proactive, and work quickly and independently with little supervision.
• Provide great customer service and develop good relationships with internal and external customers. Must promote a positive working environment.
• Understand and communicate credit exposure and complicated credit issues to all levels of the organization.
• Possess intermediate level Microsoft Office skills.
• Experience of working in a shared service center across a global /large organization will be an added advantage
• Good communication skill for verbal & written in English.
• Knowledge and experience in SAP, Microstrategy, Celonis & CROWN will be an added advantage.

Date Posted 26-Jul-2023

Closing Date 25-Aug-2023

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.

AstraZeneca