Greet customers warmly and take orders accurately at the counter or online orders.
Process orders using POS (Point-of-Sale) systems and handle cash or digital payments correctly.
Upsell combos, add-ons, or promotions to maximize sales.
Assemble and serve orders quickly, ensuring they meet quality and presentation standards.
Resolve basic customer complaints or concerns; escalate complex issues to supervisors.
Food Preparation & Cooking:
Prepare menu items (burgers, fries, rice, chicken, wrap, beverages, etc.) according to standard recipes and procedures.
Monitor cooking times and temperatures to ensure food is safe and properly cooked.
Maintain consistency in portion sizes, food assembly, and presentation.
Follow strict food safety and hygiene standards at all times.
Cleanliness & Sanitation:
Clean and sanitize kitchen equipment, utensils, dining areas, counters, and restrooms as per cleaning schedules.
Dispose of waste and recyclables properly and safely.
Refill condiments, napkins, cups, lids, and other front-of-house supplies.
Follow opening and closing checklists to ensure a clean, safe environment.
Stock Rotation & FIFO:
Apply FIFO (First In, First Out) to all inventory and food storage procedures to ensure the oldest products are used first.
Monitor expiry dates, report spoiled or damaged goods, and discard items safely.
Assist in receiving, checking, and storing stock deliveries, ensuring correct labelling and storage.
Keep freezers, refrigerators, and dry storage organized and clean.
Training, Learning & Development:
Be willing to be taught and to learn -- including food prep, customer service, cleaning procedures, and safety protocols.
Accept guidance and feedback from person-in charges and experienced team members.
Participate in ongoing training, including health & safety, product knowledge, and service techniques.
Show initiative in developing new skills and adapting to changes in procedures or systems
Teamwork & Support:
Collaborate with other team members to meet service times and customer satisfaction goals.
Follow instructions from person-in charges and assist team members during busy shifts.
Maintain a positive, can-do attitude in high-pressure situations
Be prepared to run a shift if needed, ensuring smooth operation and team coordination
Job Types: Full-time, Part-time
Pay: RM1,750.00 - RM1,850.00 per month
Benefits:
Maternity leave
Opportunities for promotion
Professional development
Work Location: In person
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