Customer Admin Executive
Kuala Lumpur, Malaysia
Job Description
\xef\xbb\xbfClient Company: Cleaning Solution ProviderLocation: Kuala LumpurPosition: PermanentRemunuration: Basic + Quarterly Incentive + OT PayResponsibilities:
- To ensure timely order processing, feed-back and meeting customer delivery expectation.
- Answer the customer enquiry, handling customer\'s request or complaint, and feed-back customer on timely manner.
- Handle the sales & service enquiry, order, and enquiry process be able to meet company and customer expectation.
- Manage documents for job deployment & generate daily report for new PO and sales done.
- Issue service quotation.
- Follow up quotation with customers.
- Follow up Service jobs status with Service Team.
- Invoicing for completed job.
- Send invoices and statement of account to customers.
- Manage parts availability for repair jobs.
- Any adhoc tasks to be assigned.
- Experience with CRM system will have better advantage
- At least with 2 years of strong experience in customer care management.
- Strong communication and good attitude on achieving high effectiveness and efficiency.
- MS office application with good understanding or readiness to learn.
- Strong in problem solving, communication, customer handling and decision-making skill.
- Timely reporting and result oriented
Type of Employment : Permanent
Minimum Experience : 2 Years
Work Location : Kuala Lumpur
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Job Detail
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Job IdJD1023216
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationKuala Lumpur, Malaysia
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EducationNot mentioned