Job Description

• No Experience Candidates or Student on semester break are encouraged to apply, training will be provided
• Able to commit 3 - 6 months contract
• Willing to work in Bandar Sunway
• Jobs required a lot of standing and walking

Responsibilities

Time: 7.30am - 4.30pm (Mon-Fri) & 8am-1pm (Sat)

Ensure routine and scheduled tasks are carried out

• To be stationed at each respective areas as assigned
• To assist customers and patients and attend to all their enquiries
• To direct customers to their desired locations
• To provide support and assistance to the other departments (where required)
• To control crowd at the lift areas
• To assist customers to fill up the Patient Experience via QR code/tablets
• To keep updated with all the new information regarding hospitals i.e consultant directories and facilities in the hospitals
• Other miscellaneous work depending on department needs

Facilitate customers to ensure comfort, customer\'s safety and provide service that meet customer\'s need

• Immediate report and provide information of any occupational incident to HOD
• To inform the respective department in the event of i.e faulty lift, not enough chairs, single queue system down/ machine out of paper.

Ensure that customer satisfaction is fulfilled and exceed where possible. It is achieved by:

• To always smile, maintain eye contact and greet customers by addressing them as \xe2\x80\x9cSir/Ma\'am\xe2\x80\x9d
• To promote teamwork among staff by developing good rapport with other department while carrying out duties
• Be proactive in assisting the customers
• Ensure proper and clean attire during working hours
• Maintain personal hygiene
• Keep informed of Company\'s rules, regulations and events that takes in the office premises

Benefits

• You get to work in one of the largest private healthcare organisations in Malaysia
• Career opportunities - We are growing and opening more hospitals in near future, we need talents!
• Near Public Transport
• Uniform Provided
• Contribute to EPF and Socso
• Annual Leave and Sick Leave

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