Customer Care Consultant

Shah Alam, Selangor, Malaysia

Job Description

Job Details

Position: Customer Care Consultant 
 
Location: Subang Hi-Tech Shah Alam, Selangor 
 
Working Hours: Rotating shift (Earliest shift STARTS at 6.30 am, Latest shift ENDS at 2.00 am) (9 hours shift) 
 
Employment Type: 1-year contract (renewable based on performance) 
 
 
 
Salary: 
 
Basic Salary: RM 1800.00 - RM 2000.00 
 
Shift & Transport Allowance: RM 500.00 (Depending on working schedule) 
 
Monthly Performance Incentives: up to RM 1,250.00 
 
Overtime 
 
 
 
Benefits: 
 
Medical Insurance 
 
Free Staff Line Number 
 
Internet package 
 
Staff Parking Space (Free Parking space) 
 
EPF, Socso & EIS 
 
 
 
s: 
 
Responsible to handle inbound call and assist on customers' inquiries pertaining to the company products and services. 
 
Responsible for keeping abreast of the product knowledge, marketing campaigns, systems, processes and technology content displays. 
 
 
 
Job Requirements: 
 
SPM/Diploma/Degree in Customer Service or any equivalent. 
 
Minimum 1 year of working experience in service industry preferably in a call center. 
 
Excellent command of English and Bahasa Malaysia for both spoken and written. 
 
Pleasant personality and excellent interpersonal skills. 
 
MUST be able to work on shift, weekends and public holidays. 
 
Able to start immediately with short notice is an added advantage. 
 
Fresh Graduates are encouraged to apply. 
 
Training will be provided. 
 
MUST be willing to work in Shah Alam and possess own transport. 
 
Applicant(s) must be fully vaccinated. 
 
 
 
Interested candidates, kindly drop your updated resume to shakila@intelek.com.my

Company Details

  • Company Name: Intelek Talent Solutions Sdn Bhd
  • Registration No.: 499494-M
  • Address: Suite 4.01, 4th Floor, Wisma MCA, 163,
  • Postcode: 50450, Jalan Ampang
  • State: Wilayah Persekutuan
  • Tel: 0358869292
  • Fax: 0323876263
  • Email:
  • Web Site: http://intelek.com.my/
  • Contact Person: Intelek Support
Requirements
  • Position Level: Junior Executive
  • Specialization: Customer Service
  • Industry Type: Contact Centre
  • Vacancies: 10
  • Closing Date: 2022-11-13
How to apply

Email directly or call 0358869292 to apply for this job. Announce to them where you saw this posting.

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Job Detail

  • Job Id
    JD854407
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    1800 - 2000 per month
  • Employment Status
    Permanent
  • Job Location
    Shah Alam, Selangor, Malaysia
  • Education
    Not mentioned