Job Description

Immediate Vacancies with Famous Telco Industry!

OT Claimable

Open to English Speaker & Mandarin allowance given if able to speak in Mandarin!

Handle general enquiry & perform cross/up-sell

20 Headcount needed!!!

Working days: Monday-Friday (Weekend off)

Working Hours: 9am-6pm or 10am-7pm (Subject to arrangement)

Employment Status:

12 Months Contract

(with chances to renew based on performance)

Job Responsibilities:

Handling inbound call and outbound call regarding Postpaid issue. Assist customer in troubleshoot line issue Walk customer thru product of company and promotion

Job Requirements:

SPM/Diploma/Degree holder with 1 year working experience in a call center. Able to communicate well in English and Bahasa Melayu. Basic technical troubleshooting experience will be added advantages Basic knowledge of digital tools and platform (E.g. WhatsApp, App, ChatBOT platform and etc) Willing to perform up-sales/cross-selling during the call Customer oriented

If you interested in this position, just click "APPLY" button for application.

Job Type: Contract
Contract length: 24 months

Pay: RM2,800.00 - RM3,200.00 per month

Benefits:

Additional leave Health insurance Maternity leave Opportunities for promotion Professional development
Ability to commute/relocate:

Petaling Jaya (46668): Reliably commute or planning to relocate before starting work (Required)
Experience:

Customer Service: 1 year (Required)
Work Location: In person