Job Description

• Candidate must possess at least a SPM, Professional Certificate, Diploma, advanced/Higher/Graduate Diploma.
• Bachelor\'s Degree, Post Graduate Diploma, Professional Degree, any field.
• Candidates with experience in telesales / call centre (outbound) has added advantage.
• Able to converse and write well in Mandarin, Bahasa Malaysia, and English.
• Strong working knowledge of Microsoft Office products.
• Passionate and enthusiastic about customer service.
• Able to work on shift, irregular and weekends and public holidays.

• Perform outbound call and use social platform to contact customer (list provided) to welcome newly registered customer and offer exclusive promotion to the customer.
• To be an interface between the customer and internal support teams to ensure that the customer receives the best possible service from the company.
• Provide excellent customer services and ensure customer satisfaction.
• To contribute in team effort by accomplishing related results as needed individually and as a team player with the guidance and coaching of your Team Manager.
• Team player with a strong desire to be an active, long-term participant in the growth of the career path
• Ability to learn quickly, make an immediate impact, and provide value-added service to our clients.
• High energy and enthusiasm, with a strong commitment to exceeding client expectations.
• Strong communication and interpersonal skills, displaying the ability to connect and build relationship with clients and peers.

• Outstanding career pathway.
• Attractive commission package.
• 5 working days.
• Hybrid working arrangement.

• Annual Leave
• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Annual Bonus
• Medical Insurance
• Training Provided
• Allowance Provided
• Performance Bonus

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