Job Description

?? Customer Care Officer (1 Year Contract Basis) ??, ?? up to MYR 2,200 + commission, Bakateam Sdn. Bhd. (Perodua 3S) WP Kuala Lumpur ????? - Ricebowl
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Customer Care Officer (1 Year Contract Basis)
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MYR1,700 - MYR2,200 Per Month
Commission: MYR100 - MYR1,000
KL City,
Fresh Graduates
Fast Response
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Posted 4 hours ago o Closing 27 Oct 2026
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• Jalan Klang Lama 3 Kuala Lumpur WP Kuala Lumpur Malaysia 58100

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• Qualification: SPM/Diploma/Degree in a related discipline.
• Preferably candidate with at least one year working experience in customer service or related field.
• Entry level applicant are encouraged to apply.
• Good command of English is advantages.
• Customer oriented with good interpersonal and communication skills.
• Ability to learn quickly and work in a fast-paced environment.
• Computer literacy in MS Office.
• Willing to work during weekends (Saturday & Sunday) and Public Holidays.

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• Good appearance and attractive character.
• Handle incoming calls from customers, customer service skills to ensure customer satisfaction.
• Follow up and resolve customers' enquiries and issues.
• Retain customers by recommending products and services that best serve customers' needs.
• Promote company products and services thru social media (Instagram, FB, TikTok etc.).
• Work closely with team members and leaders to achieve monthly intake service target and team Key Performance Indicators (KPI).
• Attending to customer enquiry and request.

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• Opportunities for promotion & career growth
• Good and friendly working environment
• Attractive Remuneration Package and Monthly Incentive

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• Training Provided

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Customer Service Communication Skills Complaint Resolution Telephone Etiquette Product Knowledge (Perodua) Problem Solving Patience Active Listening

Skills Required