Customer Care Officer Telesales Tv Net
Melaka, M04, MY, Malaysia
Job Description
Customer Care Officer - Telesales TV Net
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Date:
24 Jul 2025Location:
Melaka, MalaysiaCompany:
Singtel GroupBe a part of something BIG!
Provide good quality customer service to SingTel customers via voice support.
Make an Impact by:
Provide outbound call (with script given) to potential customers to promote and sell products/ service To channel and escalate any unresolved issues/complaint to other stakeholder or next level, within the agreed procedure Work closely with team members and leaders at all times to achieve quality results & productivity Proactively identify areas for service & procedural improvement and make recommendations to the team leader
Skills for Success:
At least Diploma in Business Admin or relevant course of study Minimum 1 year of experience in Customer Service Customer oriented with good interpersonal and communication skill Proactive & have great sense of urgency Good Computer literacy in Microsoft Office Able to identify customers' needs through conversation Great flexibility to undertake any other tasks assigned from time to time
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Job Detail
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Job IdJD1122413
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationMelaka, M04, MY, Malaysia
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EducationNot mentioned