Customer Careline Executive
Bangi, Malaysia
Job Description
- MInimum SPM & Above
- conducting customer satisfaction surveys to understand what areas of the company\'s services need improvements
- catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution
- curating streamlined email and social media communication mediums for offers, updates and much more
- dealing with customer issues and churning out an easy-to-follow solution
- handling customer concerns and complaints in a timely manner
- informing customers of upcoming promotions or deals
- establishing a positive rapport with all clients and customers in person or via phone
- Free parking
- Maternity leave
- Opportunities for promotion
- Parental leave
- Professional development
- Work from home
- Day shift
- Evening shift
- Rotational shift
- Weekend jobs
- Overtime pay
- Yearly bonus
- Bandar Baru Bangi: Reliably commute or planning to relocate before starting work (Required)
- STM/STPM (Required)
- Customer Care Service: 1 year (Preferred)
- Bahasa (Preferred)
- Day Shift (Preferred)
- Night Shift (Preferred)
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD874027
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:2023-01-01 23:07:54
-
Employment StatusPermanent
-
Job LocationBangi, Malaysia
-
EducationNot mentioned