Customer Development Manager, Vision Care Malaysia

Petaling Jaya, Selangor, Malaysia

Job Description


Position Summary

  • Lead, develop & implement sustainable sales growth strategy for growing sales, profit, category and Acuvue\'s market share in the Independent Outlets. An active participant, a customer focused representative share of voice & a change agent in recommendations in internal Sales & Marketing meetings based on strong understanding of market dynamics, shopper/ECP insights & operational efficiency.
Key Responsibility
  • Achieves sales objectives in assigned accounts including forecast, sales targets, Acuvue\'s market share while growing the category.
  • Effective territory planning, preparation and account management, via the implementation of marketing / category initiatives and new product launches
  • Proficient sales skills and group presentation skills
  • Develops & executes an annual account business plan that addresses customer & JJVC objectives, opportunity specific plans, and outlet. Execution of programs for major accounts with tracking metrics with the objective of growing the CL category.
  • Develops & builds strong customer relationships & partnerships across all levels & identifies key opportunities to further build strategic partnerships to ensure business directions are aligned & JJVC is partner of choice.
  • Manages co-op budget within guidelines, recommending avenues to optimize spends and to achieve positive business results.
  • Analyzes market opportunity by major account and implements programs to increase JJVC market share.
  • Provides communication and coordination of all channel plans with internal sales organization, partners and customers to ensure timely execution and monitoring of all programs within company policy.
  • Participates in the development of effective distribution and inventory system and procedures to service major accounts.
Key Stakeholders:
  • Internal: Sales Force, Senior Sales Manager, Trade Marketing, Marketing Manager, Professional Education Manager, Finance Manager
  • External: Business - Eye Care Professionals, Operation staff and HQ decision makers & stakeholders
  • Min bachelor\'s degree level or equivalent ideally with an optometry, business, or science background
  • At least 3-5 years experience in a sales role within a customer focused environment
  • A proven track record for achieving targets and delivering success.
  • Strong communication skills and proficient in English
  • Strong understanding of building strategic partnerships with customers across all levels, owners & store levels
  • Experience handling sales & key accounts preferably from Optical or FMCG industry with basic knowledge of brand & category management
  • Thorough knowledge and understanding of sales applications & principles, PC skills - Advanced Microsoft PowerPoint & Excel
  • Excellent interpersonal (handle all levels), leadership, written
  • Strong analytical skills with ability to be detailed yet strategic
  • Proactive, innovative, independent worker, has initiative, excellent team player with strong commitment to drive business result
  • Preferably qualified as a registered optometrist and experience of the optical industry
  • Commercial/Key account management
  • Full Driving license

eQuest

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Job Detail

  • Job Id
    JD1009420
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Petaling Jaya, Selangor, Malaysia
  • Education
    Not mentioned