Job Description

Company Description Meglina Group Sdn Bhd is a beauty company that specializes in skincare. Our brand offers a vibrant, sunny vibe to our audience, with a focus on providing a promising facial care range with fresh, proven-researched ingredients. We are a growing company located in Setia Alam, Selangor, Malaysia. Role Description This is a full-time on-site role as a Customer Engagement Executive located in Setia Alam. The Customer Engagement Executive will be responsible for ensuring customer satisfaction, managing customer accounts, generating sales, providing consulting services to customers, engaging with customers across various social media platforms, fostering a positive online presence and promoting brand loyalty, and overseeing the execution of pre-planned social media posts, maintaining consistency with the company\'s brand and marketing strategies. Qualifications Fresh graduates are encouraged to apply Customer Engagement and Customer Satisfaction skills Strong communication skills (English and Bahasa Melayu), both written and verbal. Consulting skills to provide customers with the best solutions and support Excellent interpersonal and communication skills Proficiency in social media platforms A passion for the beauty industry and skincare A Bachelor\'s degree in Business Administration, Sales, Marketing, Communication or any related field Organizational abilities to manage multiple tasks efficiently Experience in the beauty industry is a plus

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