About the Role
In line with Division objectives and under instructions and monitoring of a more senior engineer (1) to resolve administrative, technical and/or business related queries and problems on SWIFT's product/service portfolio in both a proactive (preventive) and reactive way (escalated) to internal/external customers and/or vendors as per or above performance targets and (2) to deliver mostly independently on the revenue generating service packages as per revenue targets, at the customer site.
What to expect:
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