Customer Experience Associate (airlines Industry)
Subang Jaya, Malaysia
Job Description
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Seize this opportunity to support an award winning International Airline Company! Come and Join us! Why Join Us
- Accessible via public transport (nearby LRT)
- Attractive Basic + additional allowances
- Urgent hiring
- Friendly colleagues & positive work environment
- Deliver world-class customer service while responding to customer inquiries and concerns via multiple channels (calls/emails/chats)
- Address travel-related inquiries and issues communicated
- Assist customers with upgrade requests, baggage inquiries, delays, and cancellations
- Build meaningful relationships with our customers through a consultative approach
- Respond and manage customer feedback and complaint
- Candidate must possess at least a SPM
- Required language(s): Proficient in English (written and spoken)
- Must have at least 6 months experience in Customer Service/BPO Industry
- What is your expected salary?
- STM/STPM (Preferred)
- Customer service: 1 year (Preferred)
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Job Detail
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Job IdJD920927
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSubang Jaya, Malaysia
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EducationNot mentioned