Customer Relation Executive

Kapar, Selangor, Malaysia

Job Description


Mohon

Kelayakan

JOB REQUIREMENT

  • Candidate must possess at least a Higher Secondary/STPM/"A" Level/Pre-U/Diploma/Degree in Business or relevant scope.
  • Good communication, analytical, problem solving and multitasking skills.
  • Able to conduct Presentations / Walkthroughs with Customers
  • Proficient in English and Bahasa Malaysia as this role required to liaise clients
  • Knowledgeable in Business Analysis
  • Fast learner and self-motivated
  • Knowledgeable in Microsoft Office (Words, Excel, Outlooks)
  • Fresh Graduate are encourage to Apply
  • Able to travel Northern and Southern
Tanggungjawab

JOB DESCRIPTIONS
  • Develop and maintain profitable relationships with important clients.
  • Issues with clients should be handled quickly and efficiently.
  • Ensure customer database is updated in a timely manner and protected at all times through constant monitoring.
  • To ensures and provides quality service to both internal and external customers.
  • To compile reports on overall customer satisfaction.
  • Contributes to team effort by accomplishing related results as needed.
  • Formally documenting prioritized solution requirements that are aligned with technical and business feasibility.
  • Provide consultation to clients and lead cross-functional linked teams to address business or systems issues.
  • User support, assist in troubleshoot and rectify issues logged.
  • Preparation of Functional and Technical Specifications, process flows and use-case diagrams.
  • Perform the role of team lead in implementation of projects and enhancements.
  • May lead multiple project activities simultaneously, working with internal and external cross-functional groups.
Manfaat
  • Birthday Leave
Manfaat tambahan
  • Annual Leave
  • EPF / SOCSO / PCB
  • Training Provided
  • Overtime Pay
  • 5 Working Days
  • Annual Bonus
  • Performance Bonus
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Job Detail

  • Job Id
    JD960098
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    2500 - 3500 per month
  • Employment Status
    Permanent
  • Job Location
    Kapar, Selangor, Malaysia
  • Education
    Not mentioned