Greet and assist all walk-in customers courteously and professionally.
Schedule appointments for the service department and handle customer enquiries professionally.
Answer all incoming phone calls within three rings to ensure prompt response and service.
Conduct regular follow-ups and service reminders via SMS and phone calls to ensure steady service intake.
Follow all standard operating procedures (SOPs) and customer care guidelines set by the company.
Minimum Requirements
Minimum SPM/STPM/Diploma in any discipline
Excellent interpersonal and communication skills to engage with diverse audiences.
Strong organizational and multitasking abilities in a dynamic environment.
High level of professionalism and a positive attitude in dealing with customers and colleagues.
Operation Hour:
Monday - Saturday (8.30am - 5.00pm)
Job Type: Full-time
Pay: RM1,800.00 - RM2,200.00 per month
Benefits:
Maternity leave
Parental leave
Work Location: In person
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