Concentrix
Key Responsibilities Manage a portfolio of existing B2B clients across multiple product lines (e.g., Mobility, Connectivity, UCaaS/Collaboration, Pay TV & Hospitality, IoT/M2M). Conduct proactive outreach including qualification, needs analysis, and consultative selling to uncover new opportunities within each account. Deliver…
Essential Functions/Core Responsibilities Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and…
Essential Functions/Core Responsibilities Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and…
Essential Functions/Core Responsibilities Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and…
Essential Functions/Core Responsibilities Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and…
Essential Functions/Core Responsibilities Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and…
Essential Functions/Core Responsibilities Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and…
Essential Functions/Core Responsibilities Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and…
Essential Functions/Core Responsibilities Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and…
Essential Functions/Core Responsibilities Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and…
Operations Location Kuala Lumpur Sentral, Malaysia Language English Summary The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of…
Information Technology Other Location Kuala Lumpur Sentral, Malaysia Language English Summary We're Concentrix. The intelligent transformation partner. Solution focused. Tech powered. Intelligence fueled. The global technology and services leader that powers the world’s best brands, today and into the future.…
Information Technology Other Location Kuala Lumpur Sentral, Malaysia Language English Summary We're Concentrix. The intelligent transformation partner. Solution focused. Tech powered. Intelligence fueled. The global technology and services leader that powers the world’s best brands, today and into the future.…
Operations Other Location Kuala Lumpur, Malaysia Language English Summary The Senior Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This…
Operations Other Location Kuala Lumpur, Malaysia Language English Summary The Associate Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This…
Operations Location Cyberjaya, Malaysia Language English Summary The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems…
Operations Other Location Kuala Lumpur, Malaysia Language English Description Key Responsibilities Manage a portfolio of existing B2B clients across multiple product lines (e.g., Mobility, Connectivity, UCaaS/Collaboration, Pay TV & Hospitality, IoT/M2M). Conduct proactive outreach including qualification, needs analysis, and consultative…
Operations Location Cyberjaya, Malaysia Language English Summary The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems…
Operations Location Kuala Lumpur Sentral, Malaysia Language English Summary The Technical Support Advisor role is to handle incoming general inquiries and technical issues via emails / chat / phone related to Oculus Reality Labs products. Language of support is Global…
Operations Location Cyberjaya, Malaysia Language English Summary The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems…
Operations Other Location Kuala Lumpur, Malaysia Language English Summary The Sr. Specialist, Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing…
Operations Location Kuala Lumpur, Malaysia Language English Summary The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine…
Operations Location Kuala Lumpur Sentral, Malaysia Language English Summary The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of…
Operations Location Kuala Lumpur Sentral, Malaysia Language English Summary The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of…
Operations Location Cyberjaya, Malaysia Language English Summary The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems…
Operations Location Kuala Lumpur Sentral, Malaysia Language English Summary The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of…
Operations Location Cyberjaya, Malaysia Language English Summary The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems…
Operations Location Kuala Lumpur Sentral, Malaysia Language English Summary The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of…
Operations Location Kuala Lumpur, Malaysia Language English Summary The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine…
Operations Location Kuala Lumpur, Malaysia Language English Summary The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine…
Operations Location Kuala Lumpur, Malaysia Language English Summary The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine…
Operations Location Kuala Lumpur Sentral, Malaysia Language English Summary The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of…
Work within a dedicated territory and team for your assigned client to achieve your revenue based quota by selling renewals/services, may offer up sell opportunities Provide accurate weekly/ monthly/ quarterly sales forecast Mastery of product knowledge and technical understanding of…
Provide accurate weekly/ monthly/ quarterly sales forecast Mastery of product knowledge and technical understanding of services to assess client requirements Initiate steps to help customer concerns/roadblocks prohibiting satisfaction or product usage Manage external competitive pressures and handle objections to retain…
Essential Functions/Core Responsibilities Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and…
Essential Functions/Core Responsibilities Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and…
Essential Functions/Core Responsibilities Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and…
Essential Functions/Core Responsibilities Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and…
You Will Ensure that client's customers are satisfied with our client's services and resolve escalated issues Achieve revenue based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth goals Evaluate our client's…
Essential Functions/Core Responsibilities Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and…
Essential Functions/Core Responsibilities Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and…
Essential Functions/Core Responsibilities Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and…
Essential Functions/Core Responsibilities Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and…
Operations Other Location Kuala Lumpur, Malaysia Language English Summary The Associate, Sales Support is responsible for providing comprehensive support to both internal and external sales teams by handling administrative and related tasks. This position assists in managing processes related to…
Other Training & Quality Location Kuala Lumpur, Malaysia Language English Summary The Trainer is responsible for delivering client focused training to address the new hire, product update and recursive training requirement in support of client programs to ensure superior workforce…
You Will Support the delivery of personal effectiveness, management and leadership training Design, develop and deliver high impact programs aimed at driving revenue growth Facilitate the integration of content with the knowledge and experience of the learners Act as a…
Imagine being able to partner with global technology leaders in a company that cares about YOU – your professional growth, your success, and your community. We are looking for a Associate, Sales Support (Korean Speaker) to join our team. Today.…
+ Lead and manage a team of Inside Sales Account Managers, ensuring clear performance expectations, KPI tracking, and timely performance reviews. + Drive team achievement of monthly, quarterly, and annual Order Book (OB) targets across key product lines. + Oversee…
Operations Other Location Kuala Lumpur, Malaysia Language English Summary The Inside Sales Account Manager Lead oversees the performance, productivity, and development of the Inside Sales AM team. This role provides day to day leadership, coaching, and strategic guidance to ensure…
Provide employees with skills based, client coaching to support achievement of specific weekly/monthly/quarterly operating plan targets, sales targets, assigned performance targets, and high customer satisfaction Partner with team members to develop a training program designed to enhance client sales knowledge…
Job description Conduct post?project reviews to evaluate outcomes and gather insights. Recommend and support sellers with Next Best Actions (NBAR) for retention, expansion, and long?term success. Guide cloud provider sellers on strategic next steps using data, customer signals, and program…
Other Account Management Location Kuala Lumpur, Malaysia Language English Description RCOESales Manager Job Description Sales management layer accountable for delivery of contracted results within a territory/geography. Job Description:Build, motivate and mentor a highly functioning inside sales team & licensing associates…
Operations Other Location Kuala Lumpur, Malaysia Language English Summary The Sales Trainer facilitates and delivers targeted, focused training to teach and strengthen client specific knowledge and skills, including sales processes and systems. The Sales Trainer collaborates with internal and/or external…
Operations Other Location Kuala Lumpur, Malaysia Language English Summary We are seeking a highly organized and detail oriented Content Management Specialist to join our team. As a Content Management Specialist, you will be responsible for overseeing the creation, organization, and…
Operations Other Location Kuala Lumpur, Malaysia Language English Summary The Associate Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This…
Operations Other Location Kuala Lumpur, Malaysia Language English Summary The Associate Sales Representative is responsible for demonstrating the value and benefits of our client’s products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This…
Operations Other Location Kuala Lumpur, Malaysia Language English Summary As a Virtual Sales Development Representative, you will execute daily outbound phone calls/emails, contact decision makers(C Level), build quick rapport, and assess needs. In addition, the BDR needs to also execute…
Operations Other Location Kuala Lumpur, Malaysia Language English Summary Imagine being able to partner with global technology leaders in a company that cares about YOU – your professional growth, your success, and your community. We are looking for a Specialist,…
Operations Other Location Kuala Lumpur, Malaysia Language English Description Job descriptionConduct post?project reviews to evaluate outcomes and gather insights. Recommend and support sellers with Next Best Actions (NBAR) for retention, expansion, and long?term success. Guide cloud provider sellers on strategic…
Operations Location Kuala Lumpur Sentral, Malaysia Language English Summary The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of…
You Will Execute daily outbound phone calls/emails, contact decision makers, build quick rapport, and assess needs Qualify opportunities and handle objections Conduct C level conversations with senior executives in prospective accounts Explain our products/solutions and value proposition to businesses of…
You Will Achieve your revenue based quota by selling renewals/products/services, may offer upsell opportunities when applicable Work within dedicated territory for established client Provide accurate weekly/ monthly/ quarterly sales forecast Mastery of product knowledge and technical understanding of products and…
Execute daily outbound phone calls/emails, contact decision makers, build quick rapport, and assess needs Qualify opportunities and handle objections Conduct C level conversations with senior executives in prospective accounts Explain our products/solutions and value proposition to businesses of different verticals…
Work within a dedicated territory and team for your assigned client to achieve your revenue based quota by selling renewals/services, may offer up sell opportunities Provide accurate weekly/ monthly/ quarterly sales forecast Mastery of product knowledge and technical understanding of…
Responsibility/Activity Content Creation and Editing: Create, edit, and proofread engaging and high quality content for websites, blogs, social media, and other digital platforms. Content Strategy: Develop and implement content strategies to meet business goals, considering target audience, brand guidelines, and…
RCOESales Manager Job Description Sales management layer accountable for delivery of contracted results within a territory/geography. Job Description: Build, motivate and mentor a highly functioning inside sales team & licensing associates to lead and drive sales conversations; hire new Sales…
Skills & Experience Required: ================================== Language Proficiency: Mandarin Speaking is mandate Minimum 5 years of experience in cloud security architecture and assessment, specifically within Microsoft Azure environments. Deep knowledge of Azure security architecture and cloud native security resiliency patterns. Strong…
Minimum 5+ years of hands on experience in the following areas: Deep experience with high availability (HA) and disaster recovery (DR) design in Microsoft Azure. Solid understanding of Azure architecture, including infrastructure, Availability Zones, backup/recovery, and monitoring services. Familiarity with…
Essential Functions/Core Responsibilities Achieving specific sales targets and maximizing sale opportunities on each and every call Use non scripted probing techniques to determine customer needs and offer the most appropriate product or service to address their needs Maintain broad knowledge…
Essential Functions/Core Responsibilities Achieving specific sales targets and maximizing sale opportunities on each and every call Use non scripted probing techniques to determine customer needs and offer the most appropriate product or service to address their needs Maintain broad knowledge…
Operations Location Kuala Lumpur Sentral, Malaysia Language English Summary The Advisor II, Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing…
Operations Location Kuala Lumpur, Malaysia Language English Summary The Advisor II, Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer…
Summary Imagine being able to partner with global technology leaders in a company that cares about YOU your professional growth, your success, and your community. We are looking for a Specialist, Renewal Sales to join our team. Today. We are…
Description RCOE Sales Manager Job Description Sales management layer accountable for delivery of contracted results within a territory/geography. Job Description: Build, motivate and mentor a highly functioning inside sales team & licensing associates to lead and drive sales conversations; hire…
Summary The Associate Sales Representative is responsible for demonstrating the value and benefits of our client's products or services through customer engagement, with a primary focus on selling and/or renewing contracts. This role is responsible for effectively articulating the value…
Summary The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Description…
Summary Apply now! Description Essential Functions/Core Responsibilities Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision support tools and resources to appropriately provide resolution to the customer Listen attentively…
Summary Apply now! Description Essential Functions/Core Responsibilities Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision support tools and resources to appropriately provide resolution to the customer Listen attentively…
Summary The Advisor II, Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing/receiving information; selling client…
Summary Apply now! Description Essential Functions/Core Responsibilities Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision support tools and resources to appropriately provide resolution to the customer Listen attentively…
Summary The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Description…
Summary The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Description…
Summary Apply now! Description Essential Functions/Core Responsibilities Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision support tools and resources to appropriately provide resolution to the customer Listen attentively…
Summary The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Description…
Summary Apply now! Description Essential Functions/Core Responsibilities Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision support tools and resources to appropriately provide resolution to the customer Listen attentively…
Summary The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Description…
Summary The Sr. Specialist, Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing the client's customers end to end, by renewing,…
Essential Functions/Core Responsibilities Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and…
Summary The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Description…
Summary The Advisor II, Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing/receiving information; selling client…
Summary Apply now! Description Essential Functions/Core Responsibilities Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision support tools and resources to appropriately provide resolution to the customer Listen attentively…
Summary We are seeking a highly organized and detail oriented Content Management Specialist to join our team. As a Content Management Specialist, you will be responsible for overseeing the creation, organization, and maintenance of digital content across various platforms. Your…
Summary We're Concentrix. The intelligent transformation partner. Solution focused. Tech powered. Intelligence fueled. The global technology and services leader that powers the world's best brands, today and into the future. We're solution focused, tech powered, intelligence fueled. With unique data…
Summary The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Description…
Essential Functions/Core Responsibilities Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision support tools and resources to appropriately provide resolution to the customer Listen attentively to customer needs and…
Summary The Sales Trainer facilitates and delivers targeted, focused training to teach and strengthen client specific knowledge and skills, including sales processes and systems. The Sales Trainer collaborates with internal and/or external stakeholders to deliver responsive programs and content designed…
Summary The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services. Description…
Summary The Inside Sales Account Manager Lead oversees the performance, productivity, and development of the Inside Sales AM team. This role provides day to day leadership, coaching, and strategic guidance to ensure consistent delivery of sales targets, operational excellence, and…
Summary Apply now! Description Essential Functions/Core Responsibilities Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’) Clarify customer requirements; probe for understanding, use decision support tools and resources to appropriately provide resolution to the customer Listen attentively…
Description Key Responsibilities * Manage a portfolio of existing B2B clients across multiple product lines (e.g., Mobility, Connectivity, UCaaS/Collaboration, Pay TV & Hospitality, IoT/M2M). Conduct proactive outreach including qualification, needs analysis, and consultative selling to uncover new opportunities within each…