To perform administrative & clerical function
Manage customer service experince by creating a supportive customer satisfaction work environment.
Prepare & provide customer service analysis report :-
i) Customer Focus Compliance Analysis
ii) 72 hour call back
iii) Complaint Analysis
iv) CSI Trend Analysis
*To handle, track & resolve customer complaints
*To manage service appointment system
*To update customer complaint within 24 hours and ensure daily tracking & updates of customer complaints
*Attend customer
For more info
email us
Indahsarinev@gmail.com
Job Types: Full-time, Fresh graduate
Pay: RM1,700.00 per month
Benefits:
Opportunities for promotion
Professional development
Work Location: In person
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